Address: 74-76 Pinner Grn, Pinner, HA5 2AB, United Kingdom
Phone: +442036202299
Rating: 4.6
based on 97 reviews.
Customer Service
Pros:
"These guys Andy the mechanics went above an beyond I limped into there shop clutch gone an I mean gone Thurs evening no appointment by Saturday morning they called to say it was done..Thank you so much for a great job well done👌🏼"
"Great service and good price! Booked a MOT Test, done it at the same day within one hour!"
"Very happy with the service. The mechanic did a great job and they looked after me on price compared to what I was quoted by others."
"Fantastic service, great customer service, and a big thank you to your team Sunny."
"Amazing customer service from the moment I called, to the moment I left the garage!"
"Called up on the day to request a diagnostic check and although extremely busy, as they always are, they managed to fit me in and provide a clean bill of health for my car and as usual provided a superb level of service and customer care."
"Excellent service with a very helpful team who go above & beyond to assist."
Cons:
"AVVOID, - MOST REVIEWS ARE OLD OR ONLY FOR MOT!"
"This place is a mess and the garage is basically falling apart."
"So dont trust their reviews."
"Be careful who you give your cars to."
"Maybe a good service for some but as for me, I will avoid."
"When pointed to additional scratches on wheels, received a repetitive reply 'nothing we can do' in 5 voices."
"They didn’t put the cabin filter back and they had the audacity to lie and say they did."
Price and Value
Pros:
"Wont be beaten on price either."
"I feel they're very honest and incredibly helpful and good value."
"Great prices and free coffee, would highly recommend it to any of my mates."
"Both times I was quoted a cheaper price than other local garages."
"Very fair on the price and spot on with the time."
"Amazing service! ...gave me the best value for money."
"These guys have been serving our cars for 2 years now, never felt like they are pulling a fast one or ripping us off, everything has been smooth, well handled and costs very fair."
Cons:
"Overcharged for it at £180."
"Avoid!!! Took car in for MOT, was advised that both headlights needed to be replaced at a cost of £250 plus VAT."
"They then told me the ABS was advisory and I should have that replaced as well as quoting me £414 for a full respray of bumper... I was told I was overcharged by about £200 to change brake pads and discs."
"All in all, I thought they were trustworthy as I recently had mot and service done with them but I can't help but be suspicious as they failed to diagnose correctly the issue with my car and made out that I needed to urgently fix my break pads and discs when they had not picked this up at the mot and service and also gave me extremely varying cost for the price of this."
"Terrible place it took them14 days to change a Cam chain and fuel injector which cost me £1,318."
"The other garage quoted me almost twice cheaper than that, including redoing the MOT."
"I am very disappointed with my experience of this garage. I spent more than £200 on full service but found later cheap parts been used including oil which had significant impact on engine performance."
Trust and Honesty
Pros:
"Had my car MOTD here. Fit me in on very short notice, very professional, very friendly, clean workshop, did a fair MOT."
"Highly recommend!"
"Would strongly recommend."
"TRUSTWORTHY mechanics in this day and age is a rarity."
"I found the staff to be honest and hard working."
"They gave me an estimate, but on full inspection it wasn’t as bad as they thought. which reduced the cost of the repairs by half. Making them a very honest and trustworthy garage."
"Sunny and his team are approachable, honest, and clearly understand the notion of customer longevity."
Cons:
"AVOID!! I used Pinner Green MOT on three occasions now... I am beyond heartbroken that they have taken advantage of me as I was recommending them to friends and thought the team had my best interest at heart."
"Last year in October, I went to this service with my car... And I paid a lot of money, they lied to me that they are fair and honest."
"I have been ripped off in the past by other popular garages and I believe this happens all too often, particularly to women."
"If you do not know much about cars, I would not advise going there, particularly if you go alone as a woman."
"They tried to play the dangerous fault trick for the brake pads."
"They tried to milk the cow using the 'fear' trick to get extra work done which was not necessary."
"We then took the car to our normal garage the following week and it passed the MOT without needing 2 new headlights!"