StylesbyFola Reviews Summary

Customer Service Experience

Pros:

• "I was greeted with warmth and instantly seen to."
• "First time coming to any hairdresser but staff were really friendly and got started straightaway."
• "I was greeted with excitement and offered a drink upon arrival."
• "Fola and her team were very professional, courteous and attentive."
• "Exceptional service from everyone at Foal’s saloon."
• "The staff were very friendly and welcoming."
• "Best place in Stratford for loc extensions! The ladies were extremely nice."
• "The salon was very clean, modern and stylish."

Cons:

• "I called in advance to get my cornrows done, I arrived at the time they said. Upon arrival I was rudely told they couldn’t do my hair."
• "The lady on the phone said £60. Then when I came into the shop and in between getting my hair done, another woman rudely came to me and said that she is charging me £100 for my hair???"
• "Until I discovered the cost is £110.00 which was too expensive, and I was charged extra for my own hair due to my hair's thickness."
• "Wigs all unstyled which defeats the purpose of you charging me to try on a wig???? How am I gonna get a good idea of what it looks like if your pulling a wig out of plastic that’s not even been brushed."
• "Crooks! Charged me £190 for 2 cornrows and curly ends extensions."
• "The salon is just beautiful, the staff incredible, and the service professional. Attentive, gentle with styling and braiding, I left with my hair looking the best."
• "Salon is nice and clean and Fola, the owner is very lovely. However, very expensive."
• "Avoid. A poor timekeeper, she's always late and has zero appreciation of your time."

Quality of Hair Services

Pros:

• "It was my first time at the salon so was a little apprehensive however was greeted with warmth and instantly seen to. I had a Brazilian blow dry done by the amazing Jen and was so impressed with the results."
• "I have my Cornrow and hair treatments to be done by Style by Fola inside another hair and beauty salon company called the Stylers around 10 am to 1:46pm at Stratford."
• "Fola and her team were very professional, courteous and attentive. The salon was very clean, modern and stylish. I left their feeling like a brand new person."
• "I had Goddess boho braids done by this salon and it’s the best hair salon I’ve ever been to! So professional and welcoming, overall a really nice experience."
• "The hair stylists always take their time with me to ensure I leave with the style I pictured. They are professional, friendly and I would recommend them to anyone."
• "The staff were very friendly and welcoming. Comfortable and clean space to have hair done."
• "Best place in Stratford for loc extensions! The ladies were extremely nice, and even stay way past closing to make sure everything was done right and that I was happy."
• "StylesByFola is a very high standard salon. Fola herself was amazing! She was so friendly and kind."

Cons:

• "They did not do my hair good and tried to ask me for more money after seeing me with expensive clothes."
• "Until I discovered the cost is £110.00 which was too expensive, and I was charged extra for my own hair due to my hair's thickness."
• "The women was so rude when I had tried to explain that I asked about the price before I came to the shop."
• "Really disappointing avoid if possible."
• "The gel used to cornrow my hair also really reacted to my scalp."
• "Standard services are almost double the price of the majority of other salons."
• "I was very unhappy with the quality of the service I received."
• "I am quite happy with the hairstyle they did for me. I showed them a pic of a passiontwist and they did exactly what I wanted. Was given an appointment the same day I called the salon. Really happy with my hair."