Simply Clinics Reviews Summary

Website Security & Booking

Pros:

• "You can book online and if you have any problems, the ladies on the phone have always been super helpful."
• "Customer service is efficient as well and helped me out in one occasion."

Cons:

• "Loses a star because the website is not secure so I'd be wary in paying on there."
• "I wouldn't recommend this place as I was trying to make an appointment for this clinic using the website provided... Flowed system with bad customer service."

Staff Professionalism

Pros:

• "The doctor is discreet and confident, listen to you and the results you wish to achieve."
• "Mona who does my treatment has been professional and friendly from the off."
• "The girls are amazing, very professional with lots of knowledge and good advices."
• "Danielle done my first time wax! She was so amazing and informative!"
• "The beautician I'm doing the treatment with, Austeja, is with no doubt the most professional beautician I've ever met."
• "Nazia has been absolutely brilliant - very knowledgeable, patient and attentive."
• "Didi is caring, she is thoughtful and foremost professional."

Cons:

• "One of the worst experience. Although someone called from the management and we informed them that some of their therapists are not doing a good job and we asked for specific therapist, still nothing has changed 4 sessions, 3 therapist with no idea what they are doing."
• "Had 6 sessions in here with 4 different clinicians, some rude and some friendly, and each clinician has a different opinion and provided different information."
• "Ladies have no idea what they do and how to do laser hair removal."
• "Unprofessional and disrespectful."

Clinic Cleanliness & Atmosphere

Pros:

• "The atomsphere is very clean and clinical."
• "The clinic is always so clean and welcoming."
• "The clinic is spacious and has a very high standard of hygiene."
• "The clinic is always kept clean and tidy which is different to clinics/salons I have previously visited."
• "Amazing staff, super clean clinic."
• "Very clean clinic."
• "The clinic is extremely hygienic which is very important to me and everything functions in a professional manner and all the staff are very punctual and polite."

Cons:

• "The first time in the clinic I received wrong treatment."

Treatment Effectiveness

Pros:

• "Results were great for my full body hair removal after 5 treatments only."
• "I am astonished with the results within the first session."
• "I've had great laser hair removal results."
• "I started to see results with the laser pretty quickly and after my 6th treatment I could not recommend it more."
• "Saw amazing results after 6 weeks of my dermapen treatment. Pores and scars have noticeably minimised."
• "I’ve done a few sessions of laser hair removal and I’m happy with the results."
• "I notice a massive reduction in hair growth with every session."

Cons:

• "I’ve been left with faded and weak hair. Everything was going well until I switched to Simple clinic and hair just stopped falling out."
• "I am giving 5 stars for customer service however I have had 3 out of 6 sessions of laser treatment and must say I am disappointed with the results."
• "I couldn’t be more dissatisfied and disappointed, having been a customer for more than 2 years."
• "7 sessions later and over £1000 spent (wasted), the final result is a “no result” at all."
• "Now I am beginning to think that I was right and that for the price (much cheaper than other places) it doesn't work. I have been having treatment on my legs and arms and must say I have not noticed a difference."
• "I can’t see any results after 6 sessions. Now I need to start all over using another clinic."
• "I’m really not happy with my IPL treatment. After 7 full bikini treatments with IPL sheer laser I couldn’t see any difference."