Address: 46-50 Rockingham Rd, Kettering, NN16 8JT, United Kingdom
Phone: +441536513606
Rating: 4.5
based on 129 reviews.
Customer Service
Pros:
"The customer service is sensational."
"From the minute you walk in your dining experience begins the attentive staff."
"The staff treat you like royalty from the moment you step into the building."
"Absolutely amazing service from start to finish."
"The staff are extremely friendly and the owner even came over and had a conversation with us all."
"The staff were so nice, making sure we didn’t have an empty glass and we genuinely couldn’t have eaten anything else."
"Extra thanks to the owner and superstar Haaris, for their 7 star service throughout."
Cons:
"Really rude and disrespectful."
"Very slow service at the Shisha lounge. Sometimes it feels like they are just ignoring you."
"Worse restaurant I have ever been to. With an army of people to walk around the tables, but who doesn't actually provide service to customers."
"Had the worst experience ever. We were half-heartedly welcomed."
"Particular focus on a dismissive treatment from the manager, who had complete disregard for our complaints and was border line rude."
"I raised it with a staff member who took the plastic away and then didn't bother to follow up with me or apologise for the incident."
"On this occasion my comments were not welcome!"
Food Quality
Pros:
"The food is always to a high standard and the flavours are amazing."
"The food is incredible and very reasonably priced."
"The food is always amazing!"
"The food is tasty and you can taste the quality and freshness of the ingredients."
"Absolutely delicious food and amazing service."
"The food was very delicious and you cannot get better service in the area."
"Simply the best indian food in town, excellent customer service and cozy, classy place."
Cons:
"Both meals arrived tepid temperature and inedible without reheating."
"I had a takeaway last night and it was poor. Dry and no cheese on naan."
"The food was of low quality, and considering the pricey menu and some of the reviews I read, a different level of quality was expected."
"Lovely decorated restaurant, good customer service but the food was bland and all tasted the same."
"Had the worst experience ever. We were half-heartedly welcomed."
"What arrived was 4 pieces of meat in a container of sauce, and a peshwari Naan with no filling."
"Thought the food was unfortunately very average on this occasion."
Ambiance and Decor
Pros:
"The restaurant is very beautiful inside, tasteful and atmospheric."
"It has a fantastic atmosphere."
"The restaurant has a pleasant atmosphere."
"The sky bar has a nice atmosphere."
"They also have a range of seating areas with very good atmosphere."
"The atmosphere Incredible and the building itself is fantastic."
"Beautiful interior, the cleanest in Kettering."
Cons:
"The range of smells from the kitchen was overpowering."
"At the end of the night 1am, a fight broke out between kitchen and bar staff."
"Can't comment on atmosphere so much as I haven't dined in."
"Not a place I will ever go back to, and will do my very best to deter all of my personal and professional network to do so."
Value for Money
Pros:
"The food is incredible and very reasonably priced."
"You get what you pay for - true class."
"Dish sizes are really good as well the food you pay for is worth the money and worth no less."
"This place easily has some of the best customer service I have ever experienced. You feel like you have step foot into a very formal and expensive venue, yet the prices are very, very good!"
"Wow what a place and the price of my meal and what I had can't be beaten."
"Good portion size, reasonably priced."
Cons:
"Paid £12.50p (with 30 others) and never had an opportunity to get any of the curry as it was all gone by the time I got to it."
"If you want to watch the pennies, then The Raj is not for you."
"You can’t put a price on being made to feel so special and for the service and food that we received the bill at the end of the night was well worth the money."