Address: 150 County Rd, Liverpool, L4 3QW, United Kingdom
Phone: +441515581870
Rating: 4.1
based on 147 reviews.
Repair Quality
Pros:
"Dropped off my Lenovo yoga 700 touchscreen 2 in 1 on Monday was fixed by Thursday."
"Had my iPhone se repaired here and I'm very happy with the work they've done, it needed a logic board repair which a lot of repair places don't do."
"Changed the battery on my Mac Book pro in less than it took me to drink a coffee in a nearby cafe."
"Replaced motherboard for galaxy S6, cheapest I could find in the city, worked fine since and would recommend."
"Superb company I went to 3 other shops to fix my daughters Ipod touch an none of them would touch it saying it was too big a job. Fix IT not only fixed it for us in less than 3 hours."
"Right side MacBook Pro fan stopped working with an annoying clicking sound. Brought into the shop and was fixed within the hour."
"In literally 10 minutes they repaired the power to the unit for a fraction of what it would have cost for a new scanner."
Cons:
"They lost one of the screws to keeping the screen connected and working was replaced with a much shorter one which come loose and cracked the inside of the screen making it not work."
"they damaged my laptop!!! Not only they didn't fix it, they made it worse!"
"Joke shop it should be called iPhone 5c screen smashed they changed it and I needed to press the screen hard to make anything happen."
"I had a 1050 graphics card I took it there I waited a week when it takes 10 minutes to put a graphics card in? I went there and they updated it to a 1060 when I asked for 1660 ti never go here they are so bad they also took parts off my pc and broke my fans!"
"Cowboys. I took my external hard drive for data recovery as they said they could do this. They had it for a couple of hours until they informed me they couldn’t salvage."
"The phone screen doesn't respond very well. When I make a phone call it goes on speaker mode and mute so I can't ring anymore."
"One screw was missing and the plastic case at the back around the screw was cracked."
Customer Service
Pros:
"I was contacted once the repair had been completed."
"everyone in the store was friendly and helpful."
"Thoroughly recommend these guys and will definitely use again."
"Staff was very friendly, would thoroughly recommend this place."
"Wish I could give 6 stars for the professionalism of the workers, they unrooted my S6 and changed my motherboard on my phone for a very fair price."
"Friendly staff. Excellent service."
"Service felt very professional and very honest."
Cons:
"Been waiting 6 weeks to have my son’s computer repaired."
"We chase up progress every week and can rarely get through as no one answers the phone or responds to emails."
"They won't speak over the phone, won't respond to email, so I'm having to waste more money to go 'discuss the issue'."
"Never Use these, Say they repair your phone, doesn't get repaired properly take it back and say they need to order more things 1 week later still the same situation !!!"
"No communication and radio silence."
"These people are clueless. STAY AWAY! I had to take my phone back 4 times and it's still not fixed, it's worse than when I took it there but I've given up with them."
"They had my iPhone for more than 40 days & I phoned them 4 times they said will call you for update & nothing happened !!!"
Pricing and Value
Pros:
"always the best prices"
"Used this place a few times for phone repairs and iPad repairs always great on price and repair times are really good (usually same day or next day at the latest)."
"Prices cheaper than website advertised."
"The most affordable and reliable IT Repair shop I have choose so far."
"They also replaced the outside casing (which I hadn't asked for) for free."
"All for just £580 (this is insanely cheap for a full macbook pro repair, nevermind an upgrade too)."
"Got quoted £69 to fix my MSI laptop but after checking it out they charged me £45 instead."
Cons:
"I then took my iPad Pro and quoted the price on there website £179 for a screen repair, this was only apparently a quote (the website doesn't confirm this) and was told it would be £240 as it was a 3rd Gen iPad."
"They tried to charge £30 more than we had agreed."
"Quite expensive as well. £95 in my case to repair my ps4."
"been here several times and never pleasantly surprised by the price. Always costs just as much as you would pay before scrapping the device."
"I took my iPhone in for a new charger port and got it back without the work being done. I checked it over when I got home and they had only cleaned the original port and charged me £35."
"They buy fake reviews off Google."
"Told my repair would take 4-5 days. After 2 weeks I called to be told it would actually take 2 months for the parts to arrive."