Martyn Gerrard Muswell Hill Estate Agents Reviews Summary

Agent Performance and Professionalism

Pros:

• "Jay has gone above and beyond, always being very communicative."
• "Amanda was extremely helpful during both the sale of our property and the purchase of our next."
• "Amanda was professional, very responsive, and highly knowledgeable about the real estate market."
• "Anthony at Martyn Gerard did a terrific job, he was super responsive and communicative throughout the process."
• "Umit from Martyn Gerrard has been superb. He has been so patient with me, answering a lot of questions."
• "Martyn Gerrard estate agents have been great throughout. Particularly Jaysuri who was always positive, extremely helpful."
• "Anthony Whyte made the whole process feel smooth effortless."
• "Amanda Walker is one of the best estate agents I have ever worked with."

Cons:

• "Renting with MG for 2 years. 6+ weeks after moving out, still no deposit."
• "Definitely the worst first impression I've had with an estate agency."
• "Had to chase them up for viewings, chase them to make an offer."
• "Very unprofessional!! Would not recommend."

Customer Service and Communication

Pros:

• "Jay has been so helpful and kind, understanding of our difficult situation from the start."
• "I appreciated her keeping in touch throughout the process."
• "My profound gratitude to Umit Shah for all his patient and intelligent handling of the sale of my property."
• "The team at Martyn Gerrard have been amazing during the selling of our property."
• "Martyn Gerrard helped me sell my flat in Coniston Road."
• "Anthony Whyte Assistant Manager 'I am singing your praises.'"
• "Very happy with Anthony Whyte as our agent!!! Thank you so much Anthony for your help."
• "I want to reach out to the Martyn Gerrard team in Muswell Hill for doing an exceptional great job."

Cons:

• "We had to phone / email so many times for various updates - he repeatedly says that he will get back to us with an update and never does."
• "The property is 360 Alexandra Park Road, N22 7BD. I'm a 6 minute walk away, having bought my first London home last year in N22."
• "I could tell manners weren't David's strength - so I thanked him and hung up."
• "I understand this is a free market but the agent's attitude was absolutely unprofessional."

Property Sales and Market Knowledge

Pros:

• "One of the most impressive achievements under Faisal's leadership was his ability to secure a rental agreement for one of our properties at a rate that exceeded our expectations."
• "In fact, Faisal managed to let the property for a rent that was 12% higher than what other agents in the area had proposed."
• "We met with several different agents in Muswell Hill, some offering low selling fees, however we decided to go with Martin Gerrard."
• "Our agent Glenn, is an absolute legend. From our initial introduction when we showed him around our home to arranging viewings, he was approachable, completely professional."
• "Daniel Ruszel helped to sell our place and was a really positive and enthusiastic individual, always keeping us in the loop about progress."
• "Jay Roach helped us in our purchase and was constantly chasing up solicitors to make sure the process was progressing."
• "Amanda took our probate sale transaction through from start to finish in a most professional way."
• "Amanda Walker is one of the best estate agents I have ever worked with."

Cons:

• "We had a brilliant experience of buying a property from Martyn Gerrard Muswell Hill - from the very first viewing with Dan and throughout the whole process led by Amanda Walker, we felt in very safe hands."
• "Martyn Gerrard are a fantastic estate agent. They helped us to sell our house as well as secure our onward property!"
• "Martyn Gerrard were really helpful, professional and provided a top class service for our house sale."
• "Had a very positive experience buying a house through Martyn Gerrard (with Jaysuri)."
• "We had an extremely positive experience with Dan and the Martyn Gerrard team when we bought our house through them last year."
• "Jaysuri Roach was amazing - we had been searching for almost two years for our first home."
• "Cannot thank the team at Martyn Gerard, N10 enough for the very professional service they provided with the sale of my property."
• "Bought a house with Jaysuri and it was a good experience - he has always been on top of things."