Notary.co.uk - Notary Public London Reviews Summary

Professionalism

Pros:

• "Very professional, very knowledgeable and most importantly, extremely helpful."
• "Handled in a professional & efficient manner."
• "They knew how important it was and that I was in a rush and were so polite and professional."
• "Everyone I spoke to in this company via email, telephone and in person were so helpful and they all knew their stuff."
• "Very professional, explained all the details, what was needed etc."
• "This notary in London was extremely helpful and professional when notarising our company documents."
• "The staff is very professional and helpful in their approach."

Cons:

• "Notary was in the office when I arrived shortly after 12:00PM but when informed of my arrival by the receptionist couldn’t be bothered to take the five minutes required to notarize my simple 1-page document."
• "awful lazy service."
• "Other than that I would not recommend."
• "Expensive, forced me to get the copy certified instead of the original document."

Efficiency

Pros:

• "The job was done same day (went at 10 and it was done by 15:30)."
• "On Monday, the doc was received and sent on to the FCO. By Tuesday morning I had the doc returned to me."
• "A fast and professional service, cost-effective and in the heart of London!"
• "Notary processed the docs the minute they arrived and had the originals sent by courier back to me, and copies sent where needed, keeping me updated constantly."
• "They completed my case within 3 days and sent my documents safely abroad."
• "Just within two hours my certificate was notarized by the notary and legalized by the FCO."
• "The notarization and returning of my documents happened quickly."

Cons:

• "However, there was a spelling mistake in one document which means I have to go back to their office in person to have it corrected."
• "they offered an appointment 9 days later as they were “fully booked” although the waiting room and reception areas were totally empty."

Customer Service

Pros:

• "Excellent service - responsive to emails, friendly and professional staff."
• "Very friendly, responsive, efficient and professional."
• "The service has been highly professional and efficient and communication has been considerate and speedy."
• "The customer experience was exceptional."
• "The staff were very friendly and helpful."
• "Thank you for a quick and stress free application - highly recommend."
• "Many, many thanks to Nik and Hasib for the cordial, helpful, expeditious service from start to finish- I was provided with the full information on the first email and my queries were answered immediately which was very reassuring."

Cons:

• "NOPE! Was to be charged £50-£100 per signature they witnessed me write (not per document) leading to a proposed fee of £550 for my Dad's probate documents for 20 minutes of work from their notary."

Value

Pros:

• "Very reasonable price compared to similar service providers."
• "Great value for money compared to other notary services in the area."
• "They offer 5 star services at a good price."
• "Reasonable priced compared to others in London."
• "Highly recommend their service and the price is very reasonable!"
• "Using Notary and Apostille services since 2013 for Company and private documents, always documents delivered on time and very competitive price."
• "Also a very competitive price compared to the other quotes I received from other companies."

Cons:

• "In my case this was not necessarily a cheap solution."