American Carwash Shoreditch Reviews Summary

Service Quality

Pros:

• "I recently had the pleasure of visiting a 24 hour car wash, and I must say, it was a truly delightful experience."
• "Sometime they do a fantastic clean."
• "The good thing about this car wash is that they are open 24h a day."
• "I go there when in the city, because the account price is economic and you know they will do a good job."
• "What it says on the tin really, the washed my car in a timely manner. Very efficient and it came out squeaky clean."
• "I see the management try to monitor quality."
• "The guys who hovered did a good job, but my car wasn’t that dirty to begin with."

Cons:

• "Absolutely horrible service and management."
• "They didn't even dry the car properly."
• "No attention to detail. No drying the car properly so you'll have water marks all over."
• "Not a very thorough wash for the £10 price tag."
• "The car wasn’t rinsed properly and they said it’s ready."
• "WASTE OF MONEY!"
• "The staff are absolutely dreadful at cleaning cars."

Staff Behavior

Pros:

• "From the moment I arrived, I was impressed by the level of service and attention to detail provided by the staff."
• "However the staff were friendly."

Cons:

• "The European women that clean inside are rude and tried to have a quick look everywhere in the cab."
• "All the staff look worn out with one particular Romanian lady being extremely rude."
• "Extremely rude staff and no autoglym wax product on site."
• "The fat European lady cleaned my car was very rude and arrogant."
• "Every time I have been there the staff seems like they are not interested, staff are very rude and the car is never cleaned properly."
• "The workers were laughing amongst themselves as if they are taking me for a joke."
• "Very unprofessional avoid at all cost, waste of money."

Value for Money

Pros:

• "Special prices for pco drivers."

Cons:

• "Not a very thorough wash for the £10 price tag."
• "I gave them £65 as we settled on it being a 'half valet' but even then I feel completely robbed."
• "Scammers £80 for nothing."
• "Ridiculous price for what you'd think is going to be a proper quality wash but instead is completely rubbish."
• "17.50£ for a wash is overpriced. Avoid this place if you care about your car."
• "£30 for small Toyota is a lot of cash - service horrendous."
• "Ended up costing me £120.00 for the valet, £70 in cab fares as car was returned late and also now further money repairing the damage."

Cleaning Thoroughness

Pros:

• "The guys who hovered did a good job, but my car wasn’t that dirty to begin with."
• "That said they did hand dry the entire car which is good and it's open 24 hours."

Cons:

• "They didn't even dry the car properly."
• "Car outside was dirty mud everywhere."
• "The car wasn’t rinsed properly and they said it’s ready."
• "Please pay attention to the fact that they don't have enough water or time to remove the soap and dust from your car before they send you to the drying room."
• "The dead flies are still on the front of the car, the two guys who were washing it just rinsed the front."
• "There was a lot of dirt in the wheels and smears all over the car."
• "Car needs to be dried properly including the door shuts which gets neglected most of the time."