Toro’s Steakhouse Reviews Summary

Service

Pros:

• "Service was great and restaurant in general was great, no issues."
• "The service is amazing. I would rate 6 stars for service if I could."
• "Service was really good they have a buzzer on the table which you press and a waiter/waitress will come (really quickly.)"
• "The staff were friendly and recommended some delicious options! Great atmosphere all around, would definitely recommend!"

Cons:

• "Upon pressing the bell around 4 times, lady came to apologise and as we had to leave so we asked her to make it a takeaway which again took 15 more minutes!"
• "For the whole hour there was only 1 song playing which really annoyed."
• "However I had an issue with the girl with long black hair, wearing a lot of makeup, she smell really strongly of Body Oder, and was quite rude."

Food Quality

Pros:

• "The food was very delicious. Staff were very warm and friendly and helped with recommending some dishes for us as we weren’t sure what to order."
• "The steak is very tender and full of flavour. Portion sizes are also generous. Great value for money."
• "The food here is absolutely amazing. I really enjoyed my burger meal. It was very filling and flavours were on point."

Cons:

• "Food quality: 3/10 (ordered extra hot, received not even mild, potatoes were like sugar coated, no vegetables with steak)"
• "Absolutely disgusting food, falsely advertised, chicken was literally inedible as i couldn't bite into it."
• "Food was terrible, I burnt my mouth several times, they put my rice and vegetables at the bottom of the sizzler and it all burnt by the time I got to it."

Ambience

Pros:

• "The atmosphere was also very bright and vibrant with a nice aesthetic for taking pictures."
• "A sensational place, delicious food, friendly service, everything has the highest level, a place worth recommending."
• "Absolutely Fantastic Service - Great Place For Family And Friends - Beautiful Atmosphere - Fast Service."

Cons:

• "Poor presentation of food makes it difficult to eat and enjoy."
• "Also food presentation is something that should be looked at, it came on a sizzler and the food did not cool down for about 15m."
• "The steak considering its a steakhouse was the thinnest dry slices of steak I have ever come across."

Payment and Pricing

Pros:

• "They also take card payments now, which makes life a lot easier!"

Cons:

• "Expensive."
• "Only Cash services."
• "Only cash or bank transfer...in 2022..."
• "Was charged £1.00 for some extra sauce!!! Where as other branches do do for free."

Miscellaneous

Pros:

• "The owner came out and provided the kids with colours and the paper menu doubled up as a puzzle and a colouring sheet."
• "The owner (Izra) takes customer service to a new level."
• "Got to sit down stairs with family and were able to pray too in the salah area."

Cons:

• "Customers aren't even served with a glass to drink in, just a dirty can and a straw... disgusting."
• "Half the food on the menu wasn't actually available and the stuff that was was far below average."
• "Chicken wings that were 100% NOT fresh, smelling stale."