Son of Steak Cheltenham Reviews Summary

Food Quality

Pros:

• "Steaks were delicious, cooked exactly as requested."
• "The food was just amazing me and my partner were impressed with everything."
• "Perfectly cooked steak exactly the way we asked and seasoned to perfection."
• "Each dish was expertly prepared and presented beautifully, especially rib eye steak."
• "Food was nice and to be fair the burgers were reasonable value."
• "Steak was nicely cooked but £16 for literally a piece of steak."
• "The food was cooked to perfection, and the flavors were exceptional."
• "The Steak n Truffel was juicy and tasted amazing."

Cons:

• "The NY strip steak wasn't cooked as ordered, and the chips were hard in some places."
• "The food needed reheated. Tiny side portion of fries."
• "The piggy in the middle burger, which was divine, the onion chutney added a lovely addition to a usual burger and the meat was perfect."
• "The steak was asked to be medium-rare but came back rare and partially almost raw on one side."
• "The vegan steak was very small for the price."
• "The boneless chicken was so amazing. Staff were really great. Sad to see some customers leaving before they had ordered as the restaurant was so understaffed."
• "The steak was great but all the food came out cold and no point ordering dessert, waste of money."
• "The vegan steak didn't live up to expectations and was essentially just a re-shaped burger served on an enormous platter."

Service Quality

Pros:

• "Service was excellent from start to finish."
• "Pasha's attentiveness was truly exceptional."
• "Sasha and Pavlo, in particular, went above and beyond to ensure that our evening was nothing short of amazing."
• "Our server Kit was super friendly and helped us with any query we asked and served us with a smile!"
• "The person who served us was really quite useless: I asked him what the mushrooms were battered in, he went away, came back and said 'batter'."
• "I went to this glorious steakhouse in the heart of Cheltenham today. I had a beautiful ribeye steak and couldn't be happier with the food and outstanding service. Many thanks to our server Steffi and chef Liam."
• "A great experience for our works party of 22 people. Orders out in time, they adjusted orders to suit very quickly, and it was an all round great service. Fully recommend Son of Steak to anyone! Thanks again."
• "The staff were friendly and gave us clear instructions on how to go about the premises. As for the food....it was to die for! We did the offer on the starters between two of us and then added on dirty fries as a side to share."

Cons:

• "Service was slower than expected, although sometimes that can be a good thing if the place feels nice."
• "We were the first people in. Slow to be ‘greeted’. Slow for anyone to come back to the table."
• "Was not the dining experience I was hoping for. Service was slower than expected, the atmosphere felt tense."
• "I wouldn't recommend going to this restaurant. The food is ok, but still relatively pricey for the quality."
• "The service is by far the worst I have ever experienced, the staff are inattentive, unhelpful and uneducated in their products!"
• "The service was lovely, really friendly staff and attentive etc. However, the food was very poor, especially for the price."
• "The wait staff appears to be getting paid on step count rather than waiting tables and are trained to purposefully ignore customers altogether."
• "The service was very poor, especially for the price. I asked for the 8oz sirloin from the prime rib list but what I got was more akin to flat iron steak."