Gloucester (quayside) Beefeater Reviews Summary

Food Quality

Pros:

• "Food was really good and hot, Bailey coffees were nice."
• "Starter Couliflower Poppers with BBQ sauce, Mains upgraded to the 8oz Sirloin steak & paid extra for the Peppercorn Sauce was good."
• "The food is always good and the staff are very friendly."
• "Good fruit compote."
• "Great, reliable food. It's not haute cuisine, but always dependable and their breakfasts are legendary."
• "Had the steak selection, my fiancé had a surf & turf & our friend had a gammon steak. Everything was cooked as it should be."
• "Breakfast wasn't the best, it wasn't that busy just only 1 member of staff waiting on people."
• "The food was lush (even my fussy son loved his)."

Cons:

• "Fries were just warm, couldn't finish as they went cold whilst eating goujons."
• "Batter too thick on fish and not much fish in batter."
• "The salad was tiny and shrivelled up."
• "Veg sticks as a starter for my 21 month year old and the carrot hadn't even been peeled or washed as you could see the dirt."
• "Breakfast: sausages were underdone, eggs were embryonic, plates dirty."
• "Had meal deal, breakfast wasn't the best, bread felt like it was half cooked before I toasted it!"
• "Meal deal was better than the others that are adjoined to Premier Inn, breakfast wasn't the best."
• "The steak was more medium than medium/rare."

Service

Pros:

• "Staff friendly and helpful no room to fault at all and was just as busy."
• "The waiters were good and did a good job under the circumstances."
• "Servers where very friendly & prompt."
• "Good service and food was from the Christmas menu and was amazing value for money."
• "Service is good and staff are nice."
• "Having stayed at the Premier Inn the night before I can only commit on breakfast. We received a very friendly welcome."
• "The gentleman who was serving behind the breakfast buffet deserves a special mention as he was great fun."
• "Very friendly Finn who got us sat down promptly and took our drink order instantly."

Cons:

• "Seated us and eventually came and explained they were short on staff to help serve."
• "Waited nearly 30 minutes for our order to be taken we decided to walk out."
• "So poor in all areas. Food orders incorrect."
• "Really Really slow service, seems under staffed."
• "Ignored at the bar by a colleague opting to prioritise females."
• "Service is so rude. First they told us they didn’t have chicken nor potatoes."
• "Would bother eating here wait time on food is stupidly long even with an empty restaurant."
• "Service was dreadful, we had to go and find the waitress twice."