The Grill Steakhouse Reviews Summary

Food Quality

Pros:

• "The steaks were cooked to perfection and full of flavour."
• "Exceptional food along with very reasonable prices."
• "The food was amazing, fresh and tasty."
• "Very good food (I'd recommend the steak and the lobster)."
• "Got the rib eye steak with mushroom sauce, 9/10 very good!"
• "The steak was brilliant. And what a plus that it's grass fed meat from a local farm!"
• "The steaks were prepared to perfection and the desserts 'to die for'."
• "Cut of the steak was sublime (ribeye), cooked to perfection."

Cons:

• "Most of the food was overcooked / burnt. Had to send one course back as it was cremated."
• "Steaks overcooked and tasted like the grill hadn't been cleaned in a while."
• "Food was not very hot and smallish servings and prices were quite high."
• "The steak is great. Everything else though, is sub par for the price you're paying."
• "For the money they charge for food (average 30 quid a meal) it's no better than anything you get at a Wetherspoons for a tenner."
• "The rib-eye steak and the cote de boeuf were both burnt on the outside and raw on the inside."
• "Steak was very much dry and overcooked, service was really slow."
• "Unfortunately the food here is so bland. We had two different steaks with two different sauces and they both tasted like condensed milk with peppercorns."

Service Quality

Pros:

• "Customer service really good. Really respectful towards people with allergies (cooked some food separately)."
• "The staff were very friendly too."
• "The staff are always very welcoming and friendly."
• "Fantastic birthday dinner with my family tonight 10 out of 5 stars to the team at The Grill Steakhouse."
• "Amaaaazing food and great service."
• "Great staff and one of the best steaks I’ve had in a long time."
• "Service was good. Food was ok but expensive for what it is."
• "The staff were very friendly and a good service."

Cons:

• "The only part of my experience I would not mark as five stars is table service as I found the staff to not to ask often enough for more drinks."
• "The waitresses was alright, the male one very friendly but the girl was a bit meah."
• "If you want to be ignored for a while.... Sat at a table and ignored further then this is the place for you."
• "Service isn't great, long wait for food and some staff were not very pleasant."
• "The service however does truly let this establishment down, for a restaurant trying to appeal to a fine dining experience."
• "Attended the Grill Aylesbury yesterday evening for a friends birthday the staff were very welcoming and friendly the service was prompt."
• "Unfortunately, the burger buns were no brioche or at least didn't taste like them and too large for the patty."
• "Appalling service. After 30 minutes of being looked at and ignored by the waiter and waitresses."

Value for Money

Pros:

• "Although a little on the pricey side, I’d say it’s definitely worth it."
• "Exceptional food along with very reasonable prices, I would usually order a steak but with the surprising variety of mains to choose from."
• "It is expensive and probably not the sort of place you could go to regularly, but it is now my go-to place for special occasions!"
• "Very decent ribeye steak, nicely cooked medium rare. Good value with a tenner discount courtesy of Mr Sunak."

Cons:

• "Most of the food was overcooked / burnt. Really not up to the standard expected for such high prices."
• "Very overpriced. Steaks overcooked and tasted like the grill hadn't been cleaned in a while."
• "Place was busy and group of people can make it very loud. Food was not very hot and smallish servings and prices where quite high."
• "For the money they charge for food (average 30 quid a meal) it's no better than anything you get at a Wetherspoons for a tenner."