Spruce Goose Beefeater Reviews Summary

Cleanliness

Pros:

• "Very clean for a large establishment."
• "The place was clean, warm and inviting."
• "We had a lovely stay @ neighbouring Premier inn, clean+cosy."

Cons:

• "The toilets were pretty grim."
• "Its quite dark in there, with decor that needs an update."
• "And it felt quite grubby, everything a little sticky and like it needed a good proper clean."
• "The whole place was filthy."
• "However, the cleanliness of the place was not good. It felt dirty and unkempt with wallpaper stained and peeling off the ceiling."
• "The place is dirty and tired."
• "A lot of them were very stained and grubby."

Service

Pros:

• "Our waiter was great and service of food and drink was quick."
• "The service was excellent and friendly."
• "Lovely experience with all of the staff and workers there."
• "Service was good, prompt taking of our drink order and perfect timing of order taking and lunch being served."
• "Thank you very much to Calum G. We haven’t experienced such service for a very long time!"
• "Service was fantastic. A lovely waiter who was so nice and efficient. Top marks."
• "The staff was extremely attentive and knowledgeable about the dishes and menu recommendations."

Cons:

• "Service took a very long time."
• "Unfortunately one of the waiters spilt food over myself and two others in our group which was not professional."
• "Service was as bit slower than expected."
• "Service was diabolical that evening!!!"
• "Service very slow at bar and they never seem to have any real ale on tap."
• "Service was poor. Long wait to order, wait for drinks and bill submitted before we had the chance to order desserts and coffee."
• "Took over half hour to get served, food was cold."

Food Quality

Pros:

• "It's great here. Friendly staff and good food with free parking."
• "Food was lovely, tasty & hot."
• "The food we did eat was absolutely delicious. It was beautifully cooked and very tasty."
• "The food was absolutely delicious & the atmosphere was great!"
• "The food was delicious and perfectly cooked."
• "The food was very good, great portions and pretty decent price too."
• "The food was great."

Cons:

• "Food was awful. Everything microwaved."
• "Food was late. Place was really smoky. The camembert wasn't melted."
• "Steaks were not properly cooked and stringy."
• "The food was absolutely disgusting! Undercooked chicken and very dry ribs."
• "Food is either average or lousy."
• "Food was very expensive and under cooked."
• "Food was basic and rather bland, small portions, oil needed changing in the chips."

Atmosphere

Pros:

• "The atmosphere is relaxing."
• "Great welcome on arrival from the door host."
• "The atmosphere of the restaurant was warm and inviting, with elegant decor that wasn't overly pretentious."

Cons:

• "Place was really smoky."
• "Kids running riot and screaming the place down. a dirty nappy being changed behind us at the table."
• "Everyone was eating in their coats because the place is so cold."
• "The 'hot' food was merely warm and cooled quickly once put on my plate."

Value

Pros:

• "For anyone looking for a restaurant with good value for money and a friendly welcome, I would certainly recommend the Spruce Goose."
• "The cheap lunchtime menu was very good value as were the children's menu."
• "Great food for breakfast and at £9 for me and my son it’s impossible to beat."

Cons:

• "This place is an over priced dump which has staff working very hard with limited numbers to make the best of a bad job."
• "Expensive compared to the Toby Carvery and local cafes!!"
• "Food was very expensive and under cooked cost £104 for 2 kids meals, 2 main meals and 3 sweets."