Manhattan Ink Tattoo and Piercing Studio Reviews Summary

Professionalism and Friendliness

Pros:

• "So professional and friendly. Highly recommend."
• "Olivia talked me through it and made me feel so relaxed and told me everything I needed to know."
• "Massive shout to Asma and Charlie, there are amazing."
• "Thank you SO much and see you soon :)"
• "The whole shop is a lovely place to be and very light hearted, fun and puts you as ease."
• "I was made to feel very welcome and comfortable."
• "Can not thank Manhattan Ink enough!!"
• "Sasha was very competent, efficient and super friendly."

Cons:

• "Unhappy with the bad customer service, took a deposit happily."
• "Very unhappy. My friend and I went here for an earring change...ended up having to call ourselves."
• "Disgraceful behaviour towards a long term customer and i will never return or recommend them to anyone else."

Pricing and Value

Pros:

• "I got my nipples pierced by Olivia today costing £60 (plus £10 for cleaning solution)."
• "I had an amazing experience with a good quality piercing with plenty of advice and information given at a low price."
• "They even charged my phone for me."
• "Very professional, totally put at ease, very friendly and clean."

Cons:

• "Tried to charge £100 for 2 initials, did not inform me at time of deposit payment there is no refunds."
• "Was told another 4 [hours] was needed. ... Apparently I have to pay more money to get this design finished."
• "Went to get a septum piercing. They were really nice and very professional. Everything was very sterile and the piercing came out great. Definitely coming back!"
• "Had a tattoo done by the artist Kyle which turned out with amazing quality."

Quality of Work

Pros:

• "Asma did a really amazing job such a true artist."
• "Had 3 tats done by Dan and I’m so so happy with them!"
• "Had my 4th tattoo today, sorted it out with Charlie, and then Jay done a wonderful job."
• "Fantastic service and great tattoo. Highly recommended."
• "I have had a couple of piercings & jewellery changes with Olivia & she is absolutely brilliant!"
• "Had my ear lobes pierced today by Mimi. She was lovely and patient."
• "Olivia was brilliant when I needed to find out if my old piercings could be re-opened."

Cons:

• "Had to order a 12mm barbell to allow for swelling and cleaning as I could not get behind the labret to clean it was so flush to my ear."
• "The place was absolutely spotless. Its a really nice environment for nervous people or women in my opinion."

Customer Experience

Pros:

• "I can’t fully express how grateful I am to Olivia and the Manhattan Ink team."
• "The gentleman on the phone was very very patient with me. He was warm welcoming and ever so caring."
• "When my daughter had concerns a day or 2 later we were able to message Olivia directly via her Instagram."
• "The studio had some issues getting the right size bar in stock when it came time to downsize and change the jewelry."
• "Very friendly and welcoming. Had a change of design and it was still no problem."
• "I went in for a tattoo with the lovely Asma. My very first time at Manhattan ink and will definitely be return for all future tattoos!!"

Cons:

• "Everything was really well communicated to us. The place was absolutely spotless."
• "We had matching tattoos today, it was my mums first tattoo and the staff made an effort to make her feel at ease."