Prince Regent Swimming Complex Reviews Summary

Category: Leisure centre

Address: Church St, Brighton, BN1 1YA, United Kingdom

Phone: +441273685692

Rating: 3.5
based on 138 reviews.

Staff

Pros:

  • "The staff are friendly."
  • "The staff are friendly and honest and highly recommended."
  • "Friendly staff and hot showers."
  • "Amazing Aqua Aerobics classes, friendly staff."
  • "Friendly staff and reasonably priced."
  • "Very friendly and helpful staff- particularly as I called reception to establish if there's local parking - and again for entry details."
  • "Staff are fab and the changing rooms and showers well laid out."

Cons:

  • "All staff appear to be disinterested teenagers."
  • "Extremely rude and unpleasant reception staff."
  • "The staff member who did that wasn't very understanding with their replies to me."
  • "The girl with blonde curly hair at the reception is the most unwelcoming and rude person I've ever met."
  • "I just get the impression the staff are oblivious and don't care that fur balls litter the place."
  • "The attitude of the reception staff (both male and female) was offhand to say the least."
  • "I would put easily put 4 stars if, only if, every single time I go, which its pretty often, I would not have to deal with such an unpleasant reception."

Cleanliness

Pros:

  • "The swimming facilities themselves are ok, but the hygienic conditions are appalling."
  • "I come here weekly with my 2 year old to swim and hygiene is good mostly, usually see someone cleaning floors in busier periods."
  • "An amazingly cheerful space with several pools so that you can swim or play. Continuously kept clean with ample changing rooms and hot or cold showers."
  • "The pool was clean and not too warm so I could actually do laps without the heat draining my energy."
  • "I loved this pool. Clean, nicely light, good facilities in the centre of Brighton."
  • "Only used the pool, clean enough and it wasn't busy even though it was the summer holidays."
  • "The lady receptionist was helpful and when leaving I could see the pool and changing area was being cleaned."

Cons:

  • "The mixed changing rooms are always filthy, with visible grime everywhere."
  • "This is a very dirty leisure center, showers never seem clean always full of hair and dirt."
  • "The changing cabinets are very tight and those for 'families' are generally dirty with lots of water on the floor."
  • "The shower are had hair on walls Yuk."
  • "Baby pool was cold the last time we came."
  • "This pool is so dirty."
  • "The swimming pool should require customers to use both swimming caps and swimming shoes."

Facilities

Pros:

  • "It's a nice place and good for kids as it has the baby/toddler section and then the older kids pool plus the adult section."
  • "One of the good complexes in Brighton. Enough facilities and necessities."
  • "The main pool is great for a swim, with slow, medium and fast lanes as well as an open area."
  • "Great pool, excellent sauna."
  • "Swim, sauna, swimming lessons, a slide, a baby pool, a pool with a movable floor, a training pool, gym and, coming soon yoga studios!"
  • "Membership with access to the pool, sauna, gym and classes is £40pm, with a £20 membership fee and a three month period before you can cancel."
  • "Right next to the dome and library. good location."

Cons:

  • "Which suggests that freedom leisure will happily charge £5.25 to 33 people to share a 25m lane."
  • "Also its rather chilly and slippery when walking from the baby pool to showers."
  • "Many locker wristbands are broken."
  • "The timetable is misleading, because it says adult lanes but actually 2 out of 5 lanes are used for swimming lessons."
  • "Very cold water and even colder air temperature which makes for an unpleasant experience and not suitable for very young children."
  • "The shower area is pretty bad: there is no separation by gender, which forces one to shower with swimming trunks on, people bumping into each other."
  • "The majority of showers dont work and haven't for month. The centre overall is filthy."

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