ARTBOX Cafe - Hello Kitty & Friends Reviews Summary

Category: Ice cream shop

Address: 5-6 East St, Brighton and Hove, Brighton BN1 1HP, United Kingdom

Phone: +441273047369

Rating: 4.5
based on 245 reviews.

Theme and Atmosphere

Pros:

  • "Love the aesthetic of this cafe and that it switches up the theme every few months."
  • "The atmosphere is fab, with awesome artwork and statues etc."
  • "Amazing attention to character detail with the food and aesthetically pleasing venue."
  • "It's an amazing atmosphere, super cute decorations."
  • "The decor is lovely, the staff were all very friendly and efficient."

Cons:

  • "I love this place it’s super cute but it’s obvious that you visit this cafe for the aesthetic only."
  • "I also thought maybe it would be style over substance but all the food was delicious."
  • "It's basically a gadget shop that also happens to sell ice cream and drinks."
  • "My only potential 'issue' would be that there's not much to look at or do decor-wise."

Service and Staff

Pros:

  • "The service is amazing, really fast to receive drinks and food, very attentive staff."
  • "Service - 10."
  • "Staff were incredibly friendly. 10/10."
  • "Staff are always super friendly and helpful."
  • "The staff were relatively friendly apart from the one member of staff that barged past."

Cons:

  • "The staff in the shop didn't smile at all and were pretty grumpy."
  • "We did walk in and there was a bit of confusion about where to order."
  • "The staff was so slow we didn't get a dessert."
  • "The staff in the shop area are rude, antisocial and have an attitude."
  • "The staff had the attitude of moody teenagers with us from the moment we walked in."

Food Quality and Presentation

Pros:

  • "All the food was delicious, and arrived beautifully presented."
  • "The food is pricey but They do go all out with the appearance of the food!! It comes out looking amazing!!"
  • "The food was super cute and tasty. The waffles were to die for."
  • "The food presentation has so much detail to it more than cameras can even pick up."
  • "The food was delicious and I like your chocolate sauce, it's not so sweet."

Cons:

  • "The food wasn’t nice. The drinks are very sugary. The dessert was so bad.. it seemed like a frozen pancake reheated."
  • "The food is well overpriced and does not taste good."
  • "We ordered hot and cold food from the menu, a good choice & selection with pictures... In reality the portions were MASSIVE!!!"
  • "The food was overpriced for what we expected and it gave both me and my partner severe stomach issues afterwards."
  • "The food is okay, but it was the experience we were there for and it was woefully inadequate."

Menu Options and Diversity

Pros:

  • "The food is pricey but They do go all out with the appearance of the food!! It comes out looking amazing!!"
  • "The food was all super yummy and reasonably priced."
  • "Had brunch here recently. I expected the food to be just cute but it turned out to be delicious too!"
  • "so so so adorable!!! food was absolutely delicious and amazing for vegetarians, vegans and gluten free options!"
  • "The food is delightful and they do have vegan and gluten free options as well."

Cons:

  • "But the menu choices are quite poor. they only had 4 savory options and ALL of them were vegetarian!!"
  • "It’s obvious that you visit this cafe for the aesthetic only. The food wasn’t nice. The drinks are very sugary."
  • "We wanted to try a few meals and bring them to the tables outside. We weren’t given an answer as to why we can’t order anything else than ice cream, milkshakes or coffee."
  • "The selection the shop had to offer downstairs. There wasn’t many things the store had."
  • "The food came super fast and was so good. The booking system has been really well set out and it ran very smoothly I will definitely come here again."

Price and Value

Pros:

  • "Based on our experience it was extremely well priced."
  • "The food was perfectly portioned and cooked to perfection and not expensive at all!!"
  • "I expected to pay a lot more for the experience, but found the food/drink to be reasonably priced."
  • "All of the food tastes and looks great, it is expensive but you are paying for the experience."
  • "The food was all super yummy and reasonably priced."

Cons:

  • "The food is pricey but They do go all out with the appearance of the food!!"
  • "The food is well overpriced and does not taste good."
  • "If you’re a meat lover and want to enjoy a meal there- don’t go as all the options available are vege/ vegan."
  • "All in all, I wouldn't make the effort to go back. The place was totally dead as we were leaving at 1pm, so not sure what the haste was for."
  • "The food was overpriced for what we expected and it gave both me and my partner severe stomach issues afterwards."

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