Dexters Bloomsbury Estate Agents Reviews Summary

Agent Responsiveness

Pros:

• "They actually rang back when they said they would!"
• "From day one Nick has been supportive and promptly responds to any calls or emails."
• "All questions were answered, whether by phone or email, very promptly."
• "She always replied promptly on WhatsApp and updated me regularly with anything she thought might be of use to me."
• "Responses were always very timely and no question was too much of a bother."
• "He was very quick in replying to our requests and messages."
• "She had very prompt replies on our group chat and made sure the handover of our flat went smoothly!"

Cons:

• "I always felt like they were extremely demanding, calling me twice a day and putting me under a lot of pressure."
• "Moved out nearly a month ago and deposit has still not been returned."
• "They don’t respond to our emails or calls except for when they want to bill you."

Professionalism and Efficiency

Pros:

• "Tom, our agent, who exceeded all our expectations."
• "George was very responsive at all times and was extremely professional, organised and efficient."
• "Nick Chow and the whole team at Dexter's in London are incredibly professional and helpful."
• "Phoebe was very effective and professional in helping me find a place."
• "Daniel was particularly knowledgeable & polite."
• "The service was very professional and responsive."
• "The whole process was smooth, efficient and most importantly professional."

Cons:

• "By the end of the process I felt disrespected, hugely inconvenienced, not entirely honestly dealt with and overcharged for the poor service I got."
• "I felt they were interested in pushing through a sale rather than working on my behalf to get best price."
• "Absolutely embarrassing. They treat students terribly, continually trying to take money from us while blatantly lying."

Agent Support and Helpfulness

Pros:

• "It felt like he was supporting us closely at all times and punches well above his weight as a property agent."
• "I am deeply grateful for all the generous help and support I received from Joe."
• "Joseph was really helpful and reassuring when I got in a stew with the admin side."
• "Everyone we dealt with was friendly and helpful."
• "He would take the extra mile to find the best property for people."
• "She worked with us, broke down rules and regulations and truly had our best interest at heart."
• "Joseph helped to solve the problem with extreme patience and understanding."

Cons:

• "I was told on the day I moved in the missing bathroom tiles were gonna be fixed within the next weeks, but they still weren't one year later."