Foxtons Brixton Estate Agents Reviews Summary

Agent Performance

Pros:

• "Narad showed me a few properties and he was great; he is everything you can look for in a property agent."
• "Richard Dalmedia was my contact with the foxtons office in brixton and he was amazing."
• "Thomas Lebbern and Abs Morafa were great partners throughout, providing ongoing guidance and support."
• "Charlie Goodfellow who went above and beyond chasing a tardy lawyer!"
• "I was very impressed with Foxtons and in particular William Cooke who looked after us from the start of our property search."
• "Deborah and Will at the Foxtons Brixton Road office were fantastic throughout our house purchase process."
• "I had a great experience working with Daniela at Foxtons Britton during a difficult flat search."

Cons:

• "Called us relentlessly near the end of our contract, trying to convince us to move out earlier than the end of lease so they could have new clients in asap."
• "Got stuck in a 2 year contract by these guys. Spent a ridiculous amount of money on repairs which most Foxtons took."
• "Took staff here three attempts to write a tenancy agreement with correct spelling (and gender) of my name."
• "Foxtons do not respond to your emails promptly when there is anything related to Maintenance or deposit refund."
• "Mate of mine tried to leave his contract early... Charged him a £300 fee for 'commission lost'."
• "But what made the whole experience so awful is how much foxtons dragged their feet at every turn."
• "After signing the contract the communication gone quiet."

Customer Service

Pros:

• "The whole process seemed stress free and they communicated with me every step of the way."
• "Their communication was excellent right from the start, with regular correspondence and updates every few days."
• "Foxtons Brixton branch were incredibly helpful and communicative during our search."
• "Communication was proactive and transparent."
• "William kept me up-to-speed with regular communication and efficiently managed the whole process."
• "I am blown away by the service I received from Foxtons this week!"
• "She was very responsive and answered all our questions honestly and helpfully."

Cons:

• "I didn't have a great experience with the Foxtons / BidX1 hybrid auction (avoid if you can)."
• "I personally do NOT Recommend them at all very unprofessional & dishonest."
• "Flat was trashed on move in day."
• "Terrible experience. Heartless agency with no ethics."
• "Very poor customer service."
• "Maintenance issues where never dealt with in a timely manner."
• "Terrible communication- didn’t reply to emails or calls."

Property Matching

Pros:

• "The properties visited were always very relevant for us."
• "Jack did extra research to find the flat which we would not have initially considered."
• "Would highly recommend to anyone looking for a property in the Brixton area!"
• "Definitely one of the most professional and genuine estate agents I encountered during this flat search."
• "Fortune who works at Foxtons Brixton is amazing. He truly listened to my needs."
• "Being new to the property market in London, Markus (Foxtons Brixton) was efficient and helpful in helping me to find and secure the perfect property in a short space of time."
• "I've had a great experience finding the right property with Foxtons."

Cons:

• "Everything was fantastic until move in day."
• "I wrongly considered renting my property with Foxtons Brixton."
• "Classic tactic of suggest a higher than achievable rent to get you on their books, then try to railroad through all of the next steps to get you listed."
• "Left me and flat mates without oven for almost 5 months, every email sent it they just ignored until my last day in."
• "The roof had to be fixed because it leaked when it rained, it had to be repainted because the previous tenants had badly scuffed up the walls."
• "Terrible estate agent. We rented a semi furnished 3 bed flat and when we moved in a bed was missing."
• "Avoid at all costs... were gazumped by another buyer - a dishonest and unethical practice used to drive up prices."

Professionalism

Pros:

• "Very professional agency. Zamara and the other agents were all very supportive, caring and professional."
• "Great work by Foxtons, I wouldn’t hesitate to recommend them and will make sure to use them again."
• "It was a pleasure to meet Nina Durdevic."
• "I am just kicking myself we didn´t go with them from the start!"
• "I was very impressed with the professionalism of their staff."
• "Lianne Christie from Foxtons... has been very professional, kind and efficient."
• "Very professional agency. Zamara and the other agents were all very supportive, caring and professional."

Cons:

• "Complete fraudsters and scammers running this business."
• "DO NOT rent, let or sell your house with Foxtons Brixton."
• "Terrible service. We had issues from day 1 with our tenancy."
• "The agents tried very persistently to push us to sign a letting renewal... A very unethical move, Foxtons."
• "I have dealt with a large number of estate agents over the years, for both sales and lettings, and I can safely say that this is the worst service I have ever received."
• "They really do work hard at what they do."
• "I had the pleasure of working with Kate Wynn-Ruffhead during the process of buying, and I couldn't be more impressed with their negotiation skills."