David Lloyd Farnham Reviews Summary

Facilities

Pros:

• "Probably the nicest David Lloyd I've used. Loads of amazing machines, great selection of classes, including my fave Blaze. Gorgeous outdoor pool and facilities, and the indoor spa is a dream."
• "The facilities are great! The spa area is a dream."
• "The spa and the facilities at the Farnham branch of David Lloyd are out of this world."
• "The gym and spa facilities are very nice and better than most other David Lloyd clubs that I have been to."
• "Great facility, indoor warm pools, adults only outside pool with therapy jets, steam rooms, large sauna, cold plunge pool, jacuzzi, relation areas, hot beds, etc."
• "Fantastic facilities and one of the best DL spas in my opinion."
• "Good family facilities-Crèche, family changing room, lots of seating."

Cons:

• "Soft play area recently closed and taped off due to it being unsafe."
• "Car park is hardly lit swimming pool is overcrowded with uncontrolled kids and no sauna or jacuzzi unless you are premium member or Pay extras."
• "Too many details ignored such as: outdoor spa pool never hot enough; lounge beds have stains."
• "The main pool is absolutely freezing, worse than the local council run pool."
• "It's ok but expensive. Bit dated and needs maintenance and improvement to the cafeteria and spa seating area."
• "The spa is nice, but the steam rooms are looking dated and nicotine yellow patches in the ceilings aren't very appealing."
• "The gym area is very over crowed in the evening and desperately desperately needs updating."

Staff and Service

Pros:

• "Staff are all very friendly and accommodating."
• "Really nice facilities, and really great staff."
• "Had a very enjoyable full day in the Spa, had fantastic service from all staff but Sophie M went out of her way to make sure we got the best service from Breakfast, lunch and drinks."
• "The staff at Farnham are always very friendly and polite."
• "Friendly and helpful staff."
• "The staff are most friendly and helpful often going the extra mile for you."
• "Staff are friendly too."

Cons:

• "No one available to show anyone around, they said short of staff as it was half term."
• "I have visited the Amida Spa Farnham twice now and had 2 very stressful visits due to the reception staff."
• "The attitude of the receptionist I met was rude saying ‘our guests pay a lot of money here to use our spa in comparison to other clubs’ sorry and I don’t?"
• "Some spa cafe staff have bad attitude, hear staff slandering openly clients in public."
• "A few of the staff were incompetent & wanted to let us know that we weren't welcome there."
• "They were rude and unhelpful (in particular the manager of the spa who you would have thought would lead by example) telling us to go home and print the voucher and then come back – sorry but I am from London!"
• "Customer service is appalling...especially for the money they charge."

Value and Pricing

Pros:

• "Love the facilities at David Lloyd and I have a membership so I can use all the clubs which is handy."
• "Good range of offers and promotions for members which are emailed to you."
• "I signed up for a year paying in advance, then joined for a second year."
• "I highly recommend David Lloyd club Farnham for your wellbeing."
• "David Lloyd is a fab gym allowing individuals the time to enjoy classes or do their own workout/use the gym, club room and spa facilities on their own or with friends and family."
• "Joining Farnham Club is the best decision I have made."
• "I joined David Lloyd’s in Farnham in March and it’s the best decision I’ve made in a long time."