Flat Iron Soho Reviews Summary

Steak Quality

Pros:

• "Delicious steak but small in size if you are hungry you need to order 2 steak or order more sides."
• "Everything was great, steak quality exceeded my expectations for such low prices!"
• "Steak was to our liking and well seasoned."
• "The steaks are delicious."
• "steak was so tender and cooked to perfection"
• "The steak here is outstanding and cooked to perfection"
• "The steak was perfectly cooked to our taste and the whole experience was really good."

Cons:

• "The steak was like a rubber."
• "Steak was colder and smaller than would have liked, barely lukewarm but meat was tender and cooked to medium."
• "However the wagyu steak was surprisingly tough. Both the other steaks were more tender."
• "Sadly the steak were very 'elastic'... not very nice and hard to chew"
• "The steak was good but a bit over cooked even though I asked for medium well."
• "Both stakes came medium which it wasn’t even medium"
• "Very nice filet steak however my had too many tendons and made difficult to eat."

Service

Pros:

• "The service was exceptional, with the staff going above and beyond to ensure a pleasant experience"
• "Staff were friendly and nice."
• "Great service and atmosphere!"
• "The service was at an exceptionally high standard."
• "The service was remarkable and friendly."
• "Staff was amazing and very attentive all round, especially our lovely waitress Scarlett!"
• "The staff was extremely friendly, they explained the menu options really nice."

Cons:

• "the staff took a while to notice me when I tried to order"
• "One thing that soured the experience a bit was how hasty the waitress was with processing the payment."
• "The service is ok but they are crowded and you have to chase the waiters."
• "Our order did get forgotten for a few minutes but they sorted it very swiftly and its no problem as accidents happen."
• "Food was very good, very easy to order and staff were very attentive except for Jessica at the bar. She ruined my whole experience she was very rude and unhelpful and completely ignored us when asking a question."
• "It was a good experience, however the staff were not welcoming especially who were standing at the front door."
• "On the third time when I came on a holiday season, I had a one-off experience where the service was not satisfactory."

Atmosphere

Pros:

• "The atmosphere is super cozy and nice inside"
• "Love the decor and layout of the restaurant and the atmosphere is great."
• "This one in Soho is a bit small but cosy and always with a cool vibe and amazing food"
• "Flat iron soho has a original speakeasy vibes."
• "The ambiance was inviting, making it a perfect place for a special occasion or a romantic dinner"
• "A very cool restaurant, with a chill down to earth atmosphere."
• "The atmosphere of the restaurant with low music and the vintage style gives the whole place a nice warm vibe."

Cons:

• "We were sitting on a table with some people we didn’t know (that’s the part I didn’t like much since the other guys had a teenager that was very loud playing with the knife)."
• "Despite the admirable food and service, the temperature overshadowed our overall experience."
• "The air conditioning was on full blast, sending a cold draft across the room."
• "frankly, we're jammed in there like sardines"
• "We had a mixed experience at Flat Iron in SoHo. The food and service were commendable, but unfortunately, the ambiance left much to be desired."
• "The problem was where we were sat, in the basement (apparently there are 3 levels) there was a rank sewer smell on occasion."
• "We were sat with an irregularly sized group of other, which is a bit awkward and made for very tight room."

Value

Pros:

• "Cannot believe it only cost £11"
• "Your offering is brilliant, great value for money and always an absolute joy."
• "Definitely recommended for those wanting to enjoy a great meal."
• "Flat Iron is a must-visit for steak lovers looking for a memorable dining experience."
• "The price was also very reasonable for London."
• "For just £12, I think it’s such a good value for really good steak."
• "The price is wonderful, comparing to qualify of food you have"

Cons:

• "You can spend your £50 on a bar next to it which you could get a lot more"
• "Seems slightly steep to pay a pound for a small thing of sauce."
• "Can’t give full 5 stars because they increased the price to £12 per steak"
• "Also a note to mention is the automatic 12.5% service charge added to the bill."
• "Bearnaise sauce not nice, I am disappointed was too sour."
• "The fries were crunchy and they taste really good but the only thing I didn’t like is the mushroom sauce."
• "Sauce was a pure joke. They have no taste and all of them have same Colour"

Extras

Pros:

• "The ice cream is always a big hit, thank you flat iron, please don’t stop the ice cream!"
• "We enjoyed our complementary popcorn and salted ice cream."
• "When you finish you get a free ice cream which taste so rich and crunch."
• "you get free popcorn to nibble on whilst you wait, and a free chocolate ice cream at the end"
• "Also, we've got complementary ic creams, and that's was lovely."
• "Of course to finish the night, Flat Iron offers a lovely ice cream at the end."
• "The good thing is they serve free lovely ice cream 🍦 for customers which is definitely a plus."

Cons:

• "No kids meal so I ended up sharing with my two children."
• "The menu is extremely limited."
• "Fries was over cooked and extremely fatty"
• "Chips were unfortunately very greasy"
• "The free ice cream was a bit too sweet and a let down."
• "Chips were too dry."
• "The chips were quite bad, they were stale/re-heated and most of them were small broken pieces that you may find at the end of the bag."