Address: 118-120 Hammersmith Rd, London, W6 7JP, United Kingdom
Phone: +442088468534
Rating: 4.8
based on 283 reviews.
Dental Practice Experience
Pros:
"Received such excellent treatment from the team at the Care Dental Practice."
"Dr Rubina is an incredible dentist, very professional and extremely caring."
"Dr Taran went above and beyond to help me get the smile I wanted!"
"The dentists are top notch and very professional for kids and adults alike."
"The clinic itself was beautifully clean with a lovely reception area."
Cons:
"There seems to be a high turnover of dentists and hygienists."
"Dr Rubina who was not only rude but also almost caused a serious dental problem."
Customer Service
Pros:
"The lovely lady on reception instantly made me feel comfortable."
"Receptionists (Amanda and Maisie) always ensure that I am relaxed and ready for my appointment."
Cons:
"I receive an email ‘reminder of my upcoming appointment’ - I didn’t have this appointment in my calendar."
Treatment Satisfaction
Pros:
"It was completely pain-free and the dentist was very empathetic to my needs."
"My teeth are looking so much better after Dr. Rubina's treatment with Invisalign."
Cons:
"The treatment turned out to be excruciatingly painful as it was performed without proper anesthesia."
Financial Aspects
Pros:
"You get what you pay for…"
"For someone who has always had bad teeth, I am over the moon that I can now smile confidently!"
Cons:
"They seem more interested in pushing for extensive and costly treatments."
"I was overcharged... charged for 45 minutes new client visit."
Practice Environment
Pros:
"The clinic itself was beautifully clean with a lovely reception area."
"It's a beautiful setting, clean facilities, and nice waiting area."
Cons:
"The only thing I'd improve is that I feel that the music in the main reception needs to be turned down a notch."
Treatment and Care Methods
Pros:
"The experience with the Happy Dentistry method has been life-changing."
"I got the chance to experience the enjoyable dentistry technique, and all I can say is that it was brilliant."
Doctor-Patient Relationship
Pros:
"Meeting Dr Rubina was a breath of fresh air, she was understanding of my phobia."
"Taran is a brilliant dentist and also great guy. He chats to you like a friend makes you very comfortable."
Cons:
"I was naturally incredibly nervous about undergoing the same procedure."
Emergency Handling
Pros:
"Everyone was very patient until I was sure that I did not feel anything."
Cons:
"I had to urgently seek another dentist... I had to pay for another emergency visit and the extraction."
Overall Recommendation
Pros:
"108887% recommend this practice :))"
"Best clinic I ever went to. Wonderful service, highly professional staff."
Cons:
"I cannot, in good conscience, recommend this clinic."
"This practice gives me a feeling of being not trustworthy."
Staff Professionalism and Attitude
Pros:
"Received such excellent treatment from the team at the Care Dental Practice."
"Dr Rubina is an incredible dentist, very professional and extremely caring."
"Dr Taran went above and beyond to help me get the smile I wanted!"
"The dentists are top notch and very professional for kids and adults alike."
Cons:
"There seems to be a high turnover of dentists and hygienists."
Treatment for Anxiety and Special Conditions
Pros:
"Highly recommend this place if you are nervous about dentist appointments... the Enjoyable Dentistry Technique made it a very positive experience."
"Dr Rubina was super accommodating and understanding and worked around that."
"I have pretty bad anxiety... but Dr. Rubina was calm and confident; she totally understood how I was feeling and reassured me at every stage."
"Their exclusive Enjoyable Dentistry Technique is miraculous."
Cosmetic Procedures
Pros:
"I had my temples treated with fillers as well as my lips. The final result was exactly what I had in mind."
"Been thinking about how i can improve my smile... Met Dr Taran, he was fantastic!"
"I came in for my tear trough treatment... and I absolutely loved not only the results but also the service."
Professionalism and Expertise
Pros:
"The dentist was knowledgeable and made me feel comfortable."
"Dr Rubina is an excellent dentist and I been glad to have her like doctor... She fixed my issue very well."
"Dr Bashar , I was booked in for further treatment which included a canine extraction and fitting of a bridge... Dr Ming-Wei Tang is a wonderful dentist."
"Dr Angeliki put her at ease, explaining the treatment plan in full and taking excellent care of her through each appointment."
Cons:
"At the beginning I been very disappointed with this Dental practice but at the end I realised that it has been only a misunderstanding between me, one of the receptionist and a doctor."
Hygiene and Maintenance
Pros:
"Anna is without doubt the best hygienist who has ever looked after my teeth."
"Zara, the hygienist has done a thorough check up and hygiene clean, and took the time to give me plenty of advice to take care of my oral health."
Cons:
"Worth noting that the services are quite expensive. The consultation with the hygienist costed me £110."
Follow-up and Aftercare
Pros:
"The dentist made it possible to see her later that day AND she gave me some local anaesthetic on the spot which made my pain go away instantly and kept it at bay until my appointment."
"I always get called the day before my appointment and they put me at ease whilst in the waiting room."
Staff Friendliness and Support
Pros:
"Dr Rubina and David were so welcoming and made the treatment fun."
"The reception team are a treat and give you a great family."
"Dr Taran and the team were incredible. From start to finish the treatment was completed with no issues and many laughs along the way."
"Super friendly receptionist."
"Debbie the receptionist was so welcoming, she calmed me down and waited with me and even took me into my appointment."
Cons:
"I asked for an estimate based on the work another dentist has already started... Called so many times and I was always told someone would call back. They never did."
Overall Experience and Recommendations
Pros:
"Thank you for making my dental experience a little less ominous and scary."
"Just wonderful experience. Thank you again to Dr Rubina and David. Great team."
"Highly recommended."
"Highly recommend Dr T."
"Highly recommend their service."
"I would highly recommend the care dental practice to anyone concerned about their under eye area....and DEFINITELY recommend Dr Rubina."
Cons:
"I would not recommend them, especially if in pain. Please do not waste your time."