Ravenscourt Dental Practice Reviews Summary

Customer Service

Pros:

• "The customer service and friendliness of the staff was so good that I was taken aback."
• "The hygienist (Doville) was super chatty and accommodating."
• "The manager and receptionist were so pleasant too."
• "Everyone I interacted with was kind and informative."
• "I've had 2 big treatments here and each time had a courtesy call a few days later to see how I was doing."

Cons:

• "But the main dentist made me feel very pressured into paying for things I did not need or come to the clinic for."
• "I ended up spending about £300 without having any work done that I originally came for."

Professionalism and Expertise

Pros:

• "The dentist (Dr.Batavia) was a great listener and explained everything thoroughly."
• "The team is very professional and friendly."
• "Dr. Hitesh Batavia is attentive and professional."
• "A thoughtful, kind and patient team."
• "I have been greatly impressed by professionalism of all staff."

Cons:

• "Similar to the other poor reviews, I was not happy with the service I received from the main dentist at this practice."

Dental Treatment Quality

Pros:

• "The dental nurse I had was amazing - she gave me reassurance."
• "My fear of dentists has gone... I actually came to view my visits as a pleasurable experience!"
• "Every step that was taken was meticulously explained, I felt calm and in very hands."

Cons:

• "The repair to the filling was poorly done and literally disintegrated in my mouth in the following 6 months!"

Hygiene and Cleanliness

Pros:

• "Finally the Practice is very clean and hygienic which is very important to me."
• "The Surgery is impeccably clean and totally compliant with current regulations."

Cons:

Pricing and Transparency

Pros:

• "They are sensitive to costs and didn't make me feel pressured to do any treatment."
• "The prices are reasonable and the practice has a comfortable ambiance."

Cons:

• "Sure at times it can be pricey as someone said but you get what you pay for."

Professionalism and Friendliness

Pros:

• "The team here is first class."
• "Dr. Batavia is very calm and professional."
• "I really like Dr Batavia's interest in helping me prevent needing further work done on my teeth."
• "The entire team is very professional and super-friendly."

Cons:

• "Despite the good reviews and the practice implying that it is holistic, there is nothing holistic about it!"

Overall Satisfaction and Recommendations

Pros:

• "I would recommend Ravenscourt Dental Practice to anyone."
• "They are the best and I would not hesitate to recommend them."
• "I would recommend them without hesitation."
• "I cannot recommend Dr Batavia and his team highly enough."

Cons:

• "The hygienist sessions are very expensive and I won't be going back for these."
• "I would not go back nor recommend this dentist to others."
• "Cannot recommend unfortunately."