Nick King Car Sales Ltd Reviews Summary

Customer Service

Pros:

• "I cannot rate these guys highly enough. What a service! What a car!"
• "nice salesman Jeff sorted a few small faults before I came back for it even sourced and posted missing hand book nocked bit off price seem to be people of their word."
• "Tom, the salesman we dealt with was matter of fact, polite and friendly."
• "The salesman Alex was absolutely brilliant for my needs and budget."
• "Steve was really great guy to deal with - gave me a fair deal & great customer service."
• "Steve was absolutely incredible so friendly helpful approachable just out right perfect for the job!"
• "The sales man we had was Robin very good not pushy and we changed our minds ended up with a different car from them, customer service was amazing."

Cons:

• "Went to view and test drive a car, that's as far as we got as they are the rudest people I have ever came across when looking at a car."
• "They get annoyed if you look at the car before buying."
• "First of all. The man dealing with me who was Karl was pretty rude."
• "Rude, unprofessional and intimidating."
• "Bad attitude not very helpful at all."
• "I’ve never known such an unprofessional, confrontational, intimidating group of staff."
• "The sales rep I dealt with appeared disinterested and I found unhelpful."

Car Quality

Pros:

• "I am so pleased with my car, and will recommend these guys to anyone and everyone who needs a new car."
• "Good quality cars at competitive prices."
• "Recently purchased a Nissan Qashqai from Nick King Gloucester and I am very happy!"
• "Car was very clean and all oils etc changed."
• "Drove away in an immaculate car completely as described."
• "And the car looks fantastic and drives like a dream."
• "Came away with a car that runs brilliantly, looks gorgeous with full mot and 3month warranty."

Cons:

• "The engine stopped working after a week and I called them. They said they wouldn't cover it."
• "Car had been painted down NS. Now the paint is flaking and cracking on both doors and rear arch."
• "Then noticed there was a largish dent / scrape on the upper rear quarter... So just be VERY VERY AWARE."
• "Awful dealer sold me a car which was a recall and then tried to lie to the finance company."
• "The car itself looked great on the outside but there was clearly a dodgy MOT carried out."
• "Bought a Peugeot RCz from these about a year ago had problems after problems with it."
• "The car had dents all over I wasn't told about, it had a mileage discrepancy, an engine light on the way home and the high pressure aircon pipe is snapped."

After Sales and Warranty

Pros:

• "Just sold my car to Nick King, very impressed with his valuation, the best price from 3 dealers I visited."
• "Nick King has gone out of his way to remedy my problems and I can't thank him enough."
• "Geoff from the team was very helpful and without question, instructed the garage to carry out the necessary repairs."
• "The team's help and cooperation is highly appreciated, and they also accepted to pay for the repairs!"
• "Would buy from them again as they have behaved with integrity and stepped up when other garages might have tried to get out of doing anything."
• "Jeff, in after sales, also ensured the faults were dealt with quickly."
• "Geoff is an absolute pleasure to deal with and I am almost glad things went a little wrong due the the relationship we now have with them."

Cons:

• "They said it comes with 3 months warranty and mot. The engine stopped working after a week and I called them. They said they wouldn't cover it."
• "Was told a pack of lies by there after sales manager phil."
• "Didn't approve of the 'warranty'."
• "Poor after sales."
• "I've had the car for 11months and not once have I been able to get hold of these people, always told me they would get back to me or they just put the phone down."
• "Refuse to pick up phone calls/emails from me."
• "I purchased a car on the condition that they would source a parcel shelf and arrange to get it to me over two months ago."