Sia Beauty Bromley Reviews Summary

Customer Service

Pros:

• "The customer service is great and I've always been happy with the outcome of my treatment."
• "Love coming to this salon, the ladies are so lovely and friendly, they talk through all the treatments with you and never rush you."
• "Every time I find really friendly staff with exceptional work ethic, making me feel comfortable with each visit."
• "Everyone takes good care to make sure you are happy with the service."
• "Always fantastic service from all the ladies!"
• "You're always welcomed at the door with a smile and it's never a long wait."
• "Amazing place! Lovely staff, great service!"

Cons:

• "All the staff except the one doing my pedicure are just hanging around not doing anything."
• "When I confronted them about this they got very aggressive and defensive."
• "The 'manager' was extremely rude and not very knowledgeable of the laws either when I questioned her."
• "The staff are rude, miserable and do not care enough about what they do."
• "Awful, the workers are extremely rude and unreasonable."
• "Used to be good but terrible staff now."
• "I have been going to Sia Beauty for many years and usually I'm pleased with the experience. However today I had a woman who was EXTREMELY rude and rough."

Quality of Treatments

Pros:

• "Family visited for a Pedicure in Glade Centre Bromley. Feet done very good by the beauty assistants."
• "I had my hair styled and coloured by Janet. This was my first visit, I found them to be friendly and efficient."
• "I had a great OPI shellac which was done really well & has lasted me 3 weeks."
• "I always go to Elmas who is extremely skilled, professional and charming."
• "She recommended regular facials with her which did miracles and stopped my breakouts completely."
• "I did an eyebrow threading with Ms Bijal Patel this afternoon and I was very pleased and satisfied."
• "I had an amazing facial today. The professionalism shown by my therapist was outstanding."

Cons:

• "I will never get my waxing done here again! Loads of hair missed."
• "I really don't know what is the difference between express and deluxe pedicure. I opted for deluxe and I was not given any massage."
• "I paid £43 for shellac manicure - after a week it looks like if it was done more than a month ago…"
• "Went to get individual lashes done and had the worst experience ever."
• "Had an express manicure and unfortunately not only was the treatment terrible, the staff were pretty unprofessional."
• "Individual eyelash extensions. Shockley poor, would definitely NOT recommend."
• "Worst eyebrow threading today. I've been going here for years and never have I had my eyebrows butchered like they have been today 24 May 2023."

Salon Environment

Pros:

• "Impressive COVID precautions."
• "Perfect place to relax and unwind. I've been coming here for over 2 years for a variety of treatments."
• "Lovely relaxing Salon all the staff welcoming and friendly."
• "Safe environment clean excellent value for money."
• "Very clean and great value for the money 🤩"

Cons:

• "While being waxed you can’t help but notice the air con is filthy."
• "The shop appears dirty and totally uncared for and I think they must just rely completely on walk-ins for their overpriced eyebrow threading."

Booking and Wait Times

Pros:

• "I booked a wax service online which was very easy to do."
• "Really good treatment and care from Grace, who was very helpful and accommodating in fitting me in some additional waxing I had not booked for."
• "Great booking app. Lovely staff. Reasonable prices for a great job - express facial and pedicure were fab."

Cons:

• "I did not receive a call asking if I was coming to my appointment."
• "Arrived for my appointment on time. Sat for 15 minutes waiting."
• "It took a 10 minutes until lady behind the desk booked me in."

Value for Money

Pros:

• "Everyone go to Belle for eyebrows honestly so worth it and amazing in eyebrows."
• "Such a good experience and DEFINITELY worth the money."

Cons:

• "They have increased their prices and the website has not been updated."
• "Great service and eyebrow shape up, however their prices aren't very competitive."
• "I don't expect to pay £35 for a shellac for it to last 6 days."
• "Very disappointed today! I had paid £35 for a shellac manicure a week ago and yesterday one of the nails chipped/section peeled off."