ETCI MEHMET | Turkish Steak & Burger House - Liverpool Reviews Summary

Atmosphere and Ambiance

Pros:

• "From the moment you walk in, you are enveloped in an ambiance that exudes sophistication and comfort."
• "The atmosphere is like nothing else I've been to, they're setting things on fire, feeding customers (it's funny), dancing and clapping to music, brilliant!"
• "The atmosphere was wonderful, the music just right and the staff very welcoming."
• "Lovely atmosphere so lively and fun! Loud music, friendly staff and great service."
• "The whole atmosphere was a vibe."
• "Really enjoyed the atmosphere, there was a lady I didn’t get her name, she had short blonde hair. She was very helpful."

Cons:

• "The place was far too loud. It was incredibly hard to hear the person sat opposite which was disappointing."
• "The tables were too close to another for my liking."
• "I was left waiting more than 15 mins when I was told 5 mins."

Food Quality and Taste

Pros:

• "The quality of the steaks, combined with impeccable service and attention to detail, sets this steak house apart."
• "The food is not great, very overpriced especially for what you get."
• "The food is absolutely amazing! The service is great as well, especially Yunnes and Yaz who served us made our day!"
• "Really nice food and really good hospitality really enjoyed our experience as it was our friends birthday and really had a great time."
• "The food was pretty good but it is about 50% more than the 5+ other Turkish/Middle Eastern restaurants on that street for smaller portions."
• "Food was very nice, great service, very friendly, well behaved staff."

Cons:

• "The lamb was reheated and defo cooked from previous days."
• "The steak was well cooked but not the best I’ve ever had."
• "The meat and the hummus were good but I didn’t enjoy the beef tacos at all."
• "The food was pretty bland and nothing exciting for the price!"
• "The meat they use is not good and they don't know how to cook it properly."
• "We ordered medium rare beef and lamb chop but we were served with well done meats."

Service and Staff

Pros:

• "Outstanding Service - Their attention to detail, warm hospitality, and genuine care made my experience truly memorable."
• "Everyone was amazing and the customer service was on point. Special thanks to our waiter Mohammed who constantly made sure we were happy."
• "Service was exemplary and very helpful. Food was second to none.. steaks were cooked to perfection."
• "The waiters were very kind and proactive."
• "The staff were so friendly and helpful. The food was lovely, I really enjoyed my evening at Etci."
• "The staff are very friendly and fast. One of them asked me to criticize her and gave her name."

Cons:

• "Most of the staff can't speak English. It's was quiet when I went and the waiter took my food to the wrong table twice."
• "The waiter Jack was lovely, but the manager was not very good. Would not return."
• "We were rushed whilst eating the mains and we were continually asked if we had finished so they could take the plates away."
• "Service was too slow. I was there at a less busy time, the restaurant only had a handful of customers."
• "Very bad service, went on a Saturday night and rejected seats."
• "As we saw from the social media posts, we wanted to go and try it. When we went, we were very pleased with the interest of the restaurant manager, Batu."