Fat Hippo Liverpool Reviews Summary

Food Quality

Pros:

• "Great place with good vegan junk food options."
• "The chicken was cooked well and was very crispy in most parts."
• "Food was consistent and great, from the burgers to sides as well."
• "The Hangover III burger which I added a beef patty to... tasted great."
• "Highly recommend this place to anyone with her appetite."
• "Good choice of burgers and toppings/extras."
• "The quality of the food is really great, everything is very tasty."
• "The food was fantastic and so were the staff."

Cons:

• "The tater tots needed more sauce, but other than that they were tasty!"
• "It did lack seasoning though and relied on the sauces really."
• "Non of the dishes or drinks I ordered was memorable, special or tasty."
• "The chicken is halal there, may that’s a positive..."
• "The food came and the burgers were burnt in some bits and chewy and in other bits were under cooked."
• "Chips were cold and hard too."
• "Burger is overpowered by ketchup and mustard, no salt in the beef."
• "Chicken starter was bland, thankfully it came with a sauce."

Service

Pros:

• "Service was slightly slow for a quiet afternoon but okay."
• "Staff were really friendly and patient when managing order for such a large group."
• "Service was quick and very friendly staff."
• "Service was great, food was fantastic, all for a fair price."
• "Was served by Stephanie who was very helpful, very nice."
• "Service was friendly but couldn't understand how there could be so many staff, and service be as slow as it was."
• "Service was friendly but a little on the slow side."
• "I was seen to quickly and was given a table even as a solo eater."

Cons:

• "Service was extremely slow we waited at least 45mins before the food came out to us."
• "Only 3 waiters so the timing was somewhat at a leisured pace."
• "We've waited over 45minutes yet our food didn't arrive."
• "Service was slow, and whilst all the staff were friendly when you could get hold of them."
• "After going in, initially, the girl said she'd be with us in a moment - all good."
• "Came in and stood awkwardly waiting for a table for over 5 minutes."
• "Terrible for allergens...service and knowledge was terrible."
• "Service was in need of improvement, had to ask for our main meal after 45 mins of waiting."

Atmosphere & Ambiance

Pros:

• "Great welcome on arrival, shown straight to our seat which was great."
• "Fat Hippo is a really good address in Liverpool."
• "Overall a good experience."
• "Amazing looking food and very tasty."
• "We weren't disappointed service was great, food was fantastic."
• "This place is boss,proper massive and very tasty burgers."
• "Really great food, service was good albeit there was a slight wait for food."
• "Wonderful burgers...the staff are a credit unto themselves."

Cons:

• "The only minor negative was the toilet facilities."
• "It wasn't overly busy, but as a walk in couple, we were seated upstairs where it was quite cold."
• "Average burger, bad hand cut fries (cold when the time it arrived)."
• "The service was quite weird, the manager was very stressed."
• "The music kept cutting out for an Uber or Deliveroo alert."
• "Really nice staff are being let down by a very ordinary product."
• "The chicken burger I’ve ordered felt like it was only chicken and the bread bun."
• "Service was incredibly poor and slow. We got there at 1930 and the place was fairly quiet."

Value for Money

Pros:

• "A lot of restaurants after covid have put their prices up and portion sizes down. Not here..."
• "It's not the best place for a burger in Liverpool but definitely a solid option."
• "Good quality for money."
• "Fast service and friendly staff."
• "The prices were incredibly reasonable for the amount of food."
• "Good value for money."
• "Excellent portions for the price and a lovely atmosphere day or night."
• "Would recommend this place and will be going back."

Cons:

• "Overall a little disappointed but they reduced the bill by 20% due to us waiting so long."
• "Quite small ice-cream desserts at £6 each were nice but over priced in my view."
• "And for what I consumed to what I paid was pretty disappointing as well."
• "I wouldn't have been annoyed normally but they were just standing there talking."
• "The service was incredibly poor and slow."
• "We were really looking forward to the food but never even saw our orders and will never be returning."
• "Absolutely shocking! I couldn't believe the difference between the pictures and the burgers."
• "My daughters burger was supposed to come with bacon, when I told the waitress she said she'd go and get some for her, but was never seen again."