The Gateway Table Table Reviews Summary

Service

Pros:

• "Jess' willingness to attend has made the difference."
• "On each occasion we were served by Matilda, who greatly contributed to making the occasion a very pleasant and relaxed one."
• "The customer service at The Gateway Table Table was also commendable."
• "Food excellent, staff superb going beyond what we could expect."
• "Service was polite, friendly and quick."
• "The staff are outstanding and pitch a nice balance of great service with being relaxed and friendly."
• "Even though you could see that the staff were absolutely shattered the customer service was impeccable."
• "Today even though they were overbooked the staff were all friendly and polite and bent over backwards to give good service."

Cons:

• "Stuff is has very little knowledge of customer service."
• "The service was inattentive and we were not offered a starter or a dessert."
• "Awful customer service."
• "Service was on the slow side but all the staff are professional and polite."

Food Quality

Pros:

• "This place provides very good service."
• "The price-quality ratio is excellent."
• "The vegan gluten-free English breakfast they served was delicious and satisfying."
• "Main grill was really good, the 8oz (upgraded rump) was cooked to perfection (Medium - Rare)"
• "Food was genuinely fantastic! Came out hot, good portions, all at the same time and tasted great."
• "For an inexpensive place this is brilliant."

Cons:

• "Food below average the chef is probably used to use a microwave or fryer."
• "Menu doesn't represent in any way shape or form what comes in real life to you table."
• "The starters were over cooked."
• "Main meal with coloured water, supposed to be gravy, pie was microwaved."
• "Some food on the menu not available but not advised until ordered and plates cleared before all had finished eating."
• "Had Christmas lunch here but wasn't very happy with the quality of the food served, considering we paid premium prices."

Value

Pros:

• "Visited for lunch, was pleasantly surprised at the price of the festive meal deal so decided to go for that."
• "We have dined a couple of times recently and were impressed with the quality and quantity of the food especially the 2 main meals for £ 10 50."
• "The food is what you'd expect but is incredible value, especially if you eat before 5.00pm Monday to Friday."

Cons:

• "When asked if I could have a different dip instead of bbq I was told it would cost extra."
• "To add insult to injury, we were charged a surcharge for this meat so the meal I was actually allowed consisted of salad only."

Atmosphere

Pros:

• "She has a very friendly and cheerful personality, whilst maintaining a professional decorum."
• "Catered for large group well and we all thoroughly enjoyed the experience."

Cons:

• "We were seated near to a very loud radio so could not easily chat."
• "We were seated in an area where the floor was littered with food plus having to brush off of the seats."
• "Another problem was the strong musty smell that was around the dining area."

Management

Pros:

• "Food is good value for money and tasty. Served today by the manager Jody M who was great- very efficient and friendly."

Cons:

• "Not really sure what she did. She was so miserable."
• "Entered restaurant nobody available until a delay of a few minutes to take us to a table."

Family-Friendly

Pros:

• "What made my visit even more delightful was the fact that my 5-year-old son could enjoy a full English breakfast and eat for free."
• "They as great with my friends son who has a milk allergy and even brought out fresh clean cutlery just for him."

Cons:

• "However, after asking for a cocktail sausage at the carvery, I was told that I couldn't because they they only come with the extra large meal."

Cleanliness

Pros:

Cons:

• "I noticed that the place is very old, worn and tired."
• "It was like a blocked drain smell. Disgusting!"