CookHouse Pub & Kitchen Reviews Summary

Category: Family restaurant Widnes

Address: 1 Liverpool Rd, Widnes, WA8 7ER, United Kingdom

Phone: +443332348130

Rating: 4.1
based on 118 reviews.

Food Quality

Pros:

  • "The food quality is apparently better than chain pub brands."
  • "First meal I've ever had here and was delicious."
  • "The fish and chips was undoubtedly the best we have ever had in any pub or restaurant."
  • "The food was delicious and I really enjoyed my mixed grill!"
  • "Beautiful food, lovely service and surroundings."
  • "Food was very nice, service was great staff very friendly and helpful."
  • "Absolutely fab place for all ages. Recently had my mums birthdays meals there an couldn't fault the staff go above am beyond for you an really friendly. Food is brilliant highly recommend."
  • "Made a last minute booking for family of 7 today (Sunday) Got a lovely welcome from the friendly staff. The food was delicious."

Cons:

  • "The homemade chips were more like wedges than chips."
  • "The food was not nice at all, we ordered the Katsu Curry and it came with a side of salad but it was on the same plate as the curry and balsamic vinegar was over the entire dish."
  • "The steak was super chewy and fatty. The quality was not equal to the price, pretty much inedible."
  • "Carvery soggy and tasteless. Please review this."
  • "Ordered from here today, paid 6quid for 3 tiny 'salt and pepper' chicken strips and they weren't even seasoned."
  • "Started out really well, but seems to be on the downward slide. Prices shot up on both the bar and food. At the same time, the food quality is mediocre at best."
  • "The food was mediocre the staff were great apart from the manageress who made our birthday celebration a big let down with her constant gripping."
  • "Probably the worst food I've ever had, everything was cold and overcooked almost cremated!"

Service and Staff

Pros:

  • "The young ladies who served us, Kelsey and Louise were so pleasant and helpful, smiles to greet us, and genuinely seemed pleased to see us."
  • "Service was excellent and friendly. Our kids enjoyed the food and the colouring pack."
  • "Great atmosphere, friendly staff. Beautiful food being a Friday evening."
  • "Absolutely faultless!! Fast & friendly service, delicious fresh food & and happy atmosphere!!"
  • "Staff very pleasant, food nothing special, £100 for pub tea overpriced for what it was. Would not recommend the carvery, dry meat, and dried out veg, roast potatoes were so hard couldn't cut them."
  • "The cookhouse is such a lovely place. The food is great and the people who work there can't do enough for you."
  • "Allocated seat was not suitable. Told the staff and they were very helpful and got another table for us."
  • "Had a fab pub quiz night out either workmates. The pub itself is beautifully decorated, and prices were reasonable."

Cons:

  • "The table was dirty and sticky (had not been cleaned)."
  • "Apart from that it was an okay experience and staff were pleasant."
  • "The manager then accused me of complaining 'four times' when I complained once."
  • "Not happy my young granddaughter was told to sit still and not run around."
  • "Returned salt and pepper chicken wings starter as some looked raw."
  • "I waited at the bar for 5 minutes & I could have been invisible."
  • "Absolutely disgusting. Firstly - the bar staff couldn't pour a pint properly."
  • "Poor service I work as a community nurse and work long hours so a night off is a rare thing so booked a table on line for me my my partner turned up and they had no booking at their end and wouldn't let us in even though the place was empty."

Atmosphere and Cleanliness

Pros:

  • "The place is clean and spacious with a really friendly atmosphere."
  • "The place though is clean and tidy with good service."
  • "Pub is beautifully designed."
  • "We really did enjoy our visit to the Cookhouse pub and kitchen (formally the Albion pub)."
  • "Fantastic welcoming atmosphere, loads of ranges of seating, bright and airy."
  • "The pub/restaurant was clean. The welcome and service were warm and friendly."
  • "Lovely inside, nice and clean and modern. Staff friendly and efficient."
  • "Popped in this morning for an all you can eat breakfast. First thing you notice is how clean the place is."

Cons:

  • "The worst place to eat in Widnes. Don't waste your time."
  • "Carvery isn't the best, I will avoid that next time I visit."
  • "Visited twice, once for the carvery and once for the breakfast. Both occasions the food under the keep warm serving station has mostly been cold or barely warm."
  • "Terrible place to go and eat. Firstly full of chavs from the Aves and riff raff."
  • "Went for breakfast, food was good quality, but unfortunately all items on the plates were stone cold."
  • "We waited about one hour and a half to get ordered food. We asked a couple of times where is our order, after one hour we got answer that they forgot about our order."
  • "Food was ok but they have no concept of social distancing. The tables were that close together that people's chairs were being knocked as others were walking past!"
  • "Went for breakfast this morning with my daughter, grandson and grandaughter. A man who was stood at the other end of the bar (manger) shouted over to my grandaughter who was laughing, to stop saying it was too early then my autistic granson stood up on the chair and he shouted again to stop standing on the chairs."

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