Address: Wem Rd, Harmer Hill, Shrewsbury SY4 3DS, United Kingdom
Phone: +441939290377
Rating: 3.9
based on 160 reviews.
Staff Service
Pros:
"Lindsey is an absolutely fantastic and attentive member of the team."
"Seb, our waiter, had excellent customer service skills, made us feel relaxed and welcome."
"Food, service very good (even trainee, Jade, was keen, helpful and friendly)."
"The staff were incredible even though they were absolutely flat out and run off their feet."
"Fantastic friendly and quick service."
"Our server Seb was absolutely fantastic & the food was perfect."
"The staff were very friendly and helpful and the food was served quickly and all tasted delicious."
Cons:
"Again waited a long time before our order finally came."
"We were waiting 1 hour for food to come when the restaurant wasn't that busy."
"One member of staff Dave! Is the worse, He is rude arrogant condescending and forgetful."
"The staff member behind the bar was not very helpful when we were trying to establish if there was an emergency or not."
"Although it was very quiet, the staff were not very helpful, not at all attentive and not very friendly either."
"The waitress did not put our order through the till and had lost the paper with our order on it!"
"The lack of staff meant we stood waiting to be seated for an eternity."
Food Quality
Pros:
"Food was good quality and plenty of it."
"Just had a meal here haven't been for a while, service hasn't always been the best in the past likewise with the food, but tonight it was like a whole different pub new menu food was really great, desserts were amazing and service was spot on."
"The pie choice was good, they were meaty and tasty."
"Very tasty food.delicious veggie filo tart.the apple crumble and custard delicious."
"The food was amazing."
"Food was served quickly and tasted great."
"Food was outstanding."
Cons:
"I am not very happy as it was over price for what we got."
"The food was ok but not worth the price."
"Pork sunday lunch just terrible."
"I had mozzarella stuffed chicken, it was awful."
"3 of the 4 adult's meals were cold."
"Food was ok but certainly not what you would expect for the price."
"The food was shocking first of all they refused to do something off the menu because it wouldn't work on the till."
Value for Money
Pros:
"2 adult special meals, 3 kids meals, champagne, 2 spirit and coke drinks and 3 kids drinks only just came over £80."
"Food is very good and at a decent price."
"For the price I suppose it was ok."
"Would visit again due to the discount but would think twice for menu prices."
"The food was hot, delicious and fantastic value."
"Food pricing is good value for money."
"10-20 quid is about right for a meal and the menu for me had 2 mains for 10.99 so very worth."
Cons:
"Overpriced and not worth it."
"We paid over £50 for a meal that wasn't worth that price tag at all."
"The menu is on the pricey side and combined with drinks won't make the cheapest night out."
"Sunday lunch was terrible forgot the stuffing and pigs in blankets had to request roast potatoes like rubber gravy like water."
"Don't go for the ham ploughmans. Ham wafer thin, tasteless, transparent, cheap small white bread roll, one knob of butter, pickled onion cut in half! Waste of money, even managers know this and didn't offer any kind of reimbursement."
"My partner had the mixed grill, meat wasn't great, chewy and full of gristle."
"Food = far from good."
Ambiance and Cleanliness
Pros:
"Situated in a picturesque village the area and venue are pleasant, well maintained and inviting."
"Ladies toilet is spotless."
"Support the pub for there amazing spirit."
"The atmosphere was also brilliant, it was relaxed but still very kid friendly & didn’t feel at all chaotic."