Address: 53 Ferry Rd, Southwold, IP18 6HQ, United Kingdom
Phone: +441502725713
Rating: 4.3
based on 141 reviews.
Food Quality and Variety
Pros:
"Absolutely delicious food. So good we almost cancelled our booking for another restaurant the following night."
"Had the amazing fish sharer platter here. Absolutely outstanding - so fresh and very generous portion for 2."
"The ramen was delicious, my husband a burger (looked amazing) and my children macaroni cheese and fries."
"Wagyu burgers are good but on this visit we had the lobster risotto and the sea bass laksa. Can't see why I'd ever choose anything else."
"The breakfast was all inclusive and I can highly recommend the breakfast wraps, they were full of decently cooked ingredients and plenty of them."
"Fantastic variety of Wagyu burgers. I had the ‘Fully Loaded’ beef brisket burger. Well recommended!"
"Although I haven’t stayed here, the food is excellent! Well priced, good portions & good variety on the menu."
"Sharing Sea food platter is an absolute steal. Worth every penny."
Cons:
"Really disappointing- Mediocre food and chaotic service."
"Service was good although did feel that we were rushed in and out. Food was OK."
"Always sceptical of a very long menu that doesn't specialise in anything! The ramen was average, the seafood risotto was excellent and the massaman curry was awful!"
"Terrible service, ordered a drink that never came, long wait for food, food over priced, had to wait for cutlery with our food sat in front of us."
"Very disappointing. If the burgers are Wagyu, and I’m not convinced they are, they are ruined by being overcooked as were the buns."
"Absolutely appalling meal. Service dreadful - no children’s menu, server couldn’t articulate anything to do with the food or drink available."
"Was really looking forward to trying this place but left disappointed. We booked In advance and was seated, it was then 25mins after that that we got our first drinks."
"Unfortunately every time I have visited the sail loft I felt let down in the quality of the food and the menu."
Service and Staff
Pros:
"The staff were very welcoming and the food was delicious."
"Staff were very friendly looked after us well all night. Food was delicious."
"The staff were amazing, A young lady called Jade knew what we had, and made our stay a very personal one."
"Service and cleanliness were great. Baby changing facilities available in the disabled toilets."
"Fantastic service, food and the staff were very friendly. Fantastic setting with great decor."
"Staff friendly. Wine and beer great."
"Staff are friendly, professional and always lovely. Food is consistently great and its a must visit for anyone visiting Southwold."
"The whole family has just had our Christmas dinner here and what a fantastic meal. The staff are welcoming and very friendly."
Cons:
"Really disappointing service and food was just OK."
"Service was dreadful, really slow the staff didn’t appear to be very busy but were lacklustre and disinterested."
"Service was friendly but very slow, reasonable selection available on the menu & specials."
"Such a shame they can't sort out their service! Lovely venue, lovely food... but 20 minutes sat without being offered a drink."
"Only thing stopping me from giving 5 stars is that the service is erratic. Sometimes good others terrible."
"Popped in for a drink on a day out, it was still fairly early and not very busy but still waited for more than 20 minutes for a drink."
"Visited Southwold numerous occasions and always wanted to try the restaurant, booked for the weekend and was so disappointed. Food was terrible, young immature staff flirting with each other."
"Appalling service, we waited 5 minutes after the food arrived and got ourselves cutlery as the food was going cold."
Location and Atmosphere
Pros:
"A lovely, short walk from the centre of Southwold. Great atmosphere."
"Location also very good - away from town centre near the harbour with a decent some car park next to it."
"Lovely location. My son has nut and sesame allergies and they asked questions and were very aware of how to handle this."
"Great views over the Southwold marshes, large selection of drinks and the food is delicious and fast."
"We stayed in the following room type 'Double room-Superior-Ensuite with Bath-Sea View' which had a large bath and in a separate room, the WC."
"My husbands and I first break in a long time, feeling really burnt out when we arrived, and we have now left feeling refreshed. We had beautiful views - Countryside to the back and the sea to the front."
"Just a stone's throw from the beach, and just a handful of rooms, we visited earlier this year for a night away on our anniversary."
"The rooms are well decorated and well maintained with nice touches including fruit."
Cons:
"It was OK. It seemed rather expensive for the experience."
"Nice location and in the past we've had very good food. In this occasion (arrived for a drink at about 8.50pm) we were not made to feel particularly welcome."
"I’m amazed this place has so many good reviews. My husband and I had a two night stay there 2 weeks ago. We were not impressed, the staff either didn’t know what they were doing or couldn’t care less."
"This place was ok, not very wheelchair user friendly specially over the gravel couldn't get through so had to abandon wheelchair and use my stick to get through the gravel which was very painful!"
"Nice pub close to the beach. Sadly, no direct view of the sea."
"Love southwold. The loft right in the dunes great coastal feeling excellent cross style menu executed well. Downside sullen staff who don't listen and far far too many families with young children in main restaurant area not being controlled by parents when they could have separated rooms."
"Visited tonight and wow. Just wow. Sea bass fusion main to die for. Great atmosphere and service. Why, oh why did we eat here on the last night of our holiday?!"
"Went in to have a look at the menu. There was nothing we really fancied. So as we was leaving going through the door the man behind the bar shouted 'too expensive for ya' this was very rude."