Address: 47-49 St Giles' St, Northampton, NN1 1JF, United Kingdom
Phone: +441604620968
Rating: 4.4
based on 182 reviews.
Food Quality
Pros:
"The burgers taste amazing, and the fries are fantastic as well."
"The food was excellent, all very fresh and good quality."
"The food is SO good and the service just as well."
"Excellent burger joint! Good quality beef, good bun, very good flavour."
"The food is amazing, with juicy and perfectly cooked burgers, crispy fries, and amazing toppings."
"The burgers were good and a decent enough size."
"The burgers are very tasty. Cooked just the way you like them."
"The food here is a messy, incredible junk food fest - I went for the poutine chips which were pretty much bang on Canadian standard down to the cheese curds."
Cons:
"my chicken tenders… over cooked. Only had 1 full chicken tender and 2 half."
"The grease had gone into the roll and I couldn't eat it."
"The burgers were essentially charcoal."
"The kids burgers were essentially charcoal."
"The burger itself tasted great, however, it was super oily."
"The food was okay, however the customer service was horrible."
"The food was okay, but nothing that makes it stand out."
"The food was okay, however the customer service was horrible."
Service Experience
Pros:
"The service was perfect, the food was amazing and it was the perfect place to have a meal out."
"The service here was great, Carlo did an upstanding job."
"The two of us were very pleased with the service, offering us tips on how to order on the app."
"Will is fantastic, as are the rest of the team. He took so much time to talk the menu through with us."
"Our waiter was very helpful and showed us anything we needed to do with ordering and made us feel very welcome."
"The customer service was brilliant, and all the staff were very happy to help."
"Nicola welcomed us on arrival and was absolutely spot on with getting us sat down and sorted."
"Helpful and accommodating staff, funky decoration."
Cons:
"Ordering is a nightmare. It's done online. Everything has five options you have to scroll through."
"Then there was no cutlery. So when a bowl of chips covered in cheese came, we had to ask for cutlery."
"The lighting. Ugh. Spotlights in your eyes."
"Have to order via QR code which takes 15 mins of fanning around in a poorly designed website."
"Dear God, please stop asking if I'm enjoying my food halfway through me enjoying a bite of my food."
"No I don't want to fill in your iPad survey at the end. Please stop interrupting us."
"Although collection was right on time we were disappointed with overall quality of food to what was advertised."
"Poor food.. Pink burgers masquerading as well done that fell apart to the touch of a fork."
Value for Money
Pros:
"The value for money here is pretty good as well."
"Great value for money because the food tastes amazing and the portion sizes are good too."
"The food is so good and great value for money!"
"The food is incredible, always brimming to the edge of the red basket it comes in and bursting with flavour."
"At roughly £15 each, it's affordable and comes in generous portions."
"Amazing service, amazing food. Such a fun and customisable menu, it was so hard to choose what to eat."
"The price point is spot on for the portion size and the staff were very friendly."
"Would definitely recommend my order, so freaking good, especially if you like garlic mayo and/or truffle oil."
Cons:
"£6.50 for 4 small chicken things! Ridiculous! The chips I ordered were missing a sauce, onions and sesame seeds on top!"
"3 stars because: the food is great, service really fast and great atmosphere. However, quite small portions for the price, the beer I had was very expensive."
"For the price of the whole meal I was a bit disappointed."
"£2.40 for a can of coke is a bit of a joke.. Quite a lot of salt."
"The chips were half the size we had last time, cold and soggy, the slaw for £4 ended up to be a spoon full of cabbage in a tub."
"Very disappointed. The kids burgers were essentially charcoal. We ordered the Triple B and the Peter Green; mediocre, at best."
"Our food came out to about £49 for two burgers, two sides and three drinks. Yes the food looks pricey but it’s worth every penny."
"Genuinely baffled how they get away with those prices. Just had a burger and chips. Best part of £15 and I don't feel I've eaten."
Atmosphere
Pros:
"The atmosphere is very welcoming."
"Weekdays are good for a more chilled evening and it's always jolly and busy on the weekend."
"Even though it was busy, it wasn't too loud that we couldn't have a conversation, which is always key."
"Great restaurant, food is amazing best burger I’ve ever tasted! The onion straws are to die for along with the coleslaw."
"I can only think that it's just not a lunchtime venue and it wakes up in the evening."
"The atmosphere is laid-back and the staff is friendly and attentive."
"No frills restaurant that just serves good food this is that place for you."
"Nice venue great menu service was lacking for us though took ages to take our drinks order and then messed up 1 of the burgers."
Cons:
"For the price of the whole meal I was a bit disappointed as well as the lackluster atmosphere at that time."
"I'm sure it comes alive at night with cocktails and beers, but just felt a bit meh to me."
"I only gave 4 stars for atmosphere as it was just us in the place but I think with some well deserved footfall it’s an easy 5 stars."
"Its so dark in there and I've tried it a couple of times and it's always been empty."
"Sadly unable to book tables through phone, internet, email ..... when I did speak to someone they have a bizarre policy for not booking tables."
"The tables are super sticky."
"I rated this place a 5 star because the staff are so polite and come and make sure you're ok and you're enjoying your food."
"We ordered two different burger meals, both with smashed patty options for the burgers. However, when opened the burgers both were not smashed patty option but pink option!"