Tiger Sheds Reviews Summary

Customer Service

Pros:

• "We did have some roof felt missing, but when we rang it was dealt with straight away, so pleased with the customer service."
• "Delivered when expected, good quality."
• "The cabin was delivered with care."
• "Received our shed earlier than scheduled, so pleased with delivery drivers gave them a tip."
• "Delivery was prompt and the driver was extremely helpful."
• "Delivery was smooth, and I had great communication throughout."
• "The delivery driver was helpful and friendly."

Cons:

• "Despite numerous calls and emails, all they do is fob you off."
• "AVOID!! What good is a 20 yr guarantee if they don't respond to issues after the delivery."
• "They are now ignoring emails."
• "Appalling Customer Service."
• "Very poor customer service."
• "Hour long waits in phone queues, endless e mails, constantly being fobbed off."
• "This company is shocking. No customer service whatsoever."

Product Quality

Pros:

• "Wow! Only company who did the exact size we needed. Best shed we've ever had."
• "Really happy with quality and ease of build."
• "The quality is superb and with a lick of coloured preservative, it looks the part too."
• "The shed itself is terrific."
• "The shed is of exceptional quality and superbly made of the best timbers."
• "All the panels were very precisely cut, the instructions were easy to follow and the result seems wonderful."
• "Absolutely delighted with our shed. The first noticeable thing is the sheer quality of the timber and fixings."

Cons:

• "The shed looks like its been used for target practice, so much so that my wife asked if I had the walls the right way round."
• "Quality of the shed was poor, instructions poor and unclear."
• "Product isn't great value for money."
• "A shed made from cheap pine tongue and groove that's been routered to look like shiplap."
• "Shed is very flimsy, sides of it move in and out like paper."
• "The quality of the wood is cheap and thin which would explain why so much of the wood was bowed and warped."
• "Poor build quality, nails sticking out with gaps in panels and flimsy carpentry."

Delivery & Installation

Pros:

• "I was able to unload and build the 12 x 4 lean to on my own because it’s all manageable sizes."
• "Order and received a 7x5 shed. Delivery was prompt as stated on the email."
• "It has arrived earlier than expected, I was fully informed about tracking."
• "Easy to choose and order. Great being able to pick a delivery date in the future if you’re not quite ready."
• "Smooth delivery and good quality of wood and shed as shown in pictures."
• "Excellent, single pallet delivery with panel sizes very manageable by two people in tight spaces."
• "Very easy to lay the base and build the shed, having pre-painted the panels."

Cons:

• "This is an extremely difficult installation, which will require a carpenter, or a skilled handyman."
• "9 days have past and they still can't be bothered to respond to me."
• "Shed itself is fine, but it arrived with chunks of wood missing from panels as it was damaged during transit."
• "Disappointed with my Tiger shed. It was delivered with some missing parts for the roof, which meant I had to buy extra materials in order to finish the shed."
• "Delivery attempted on 30th May. Truck had broken tail lift and no forklift."
• "Arrived at bottom of road, I live at the top."
• "The one delivery driver is expected to offload the whole shed (some of the parts are really heavy) and I wasn't surprised that some parts of the tongue and groove got chipped off in the process."