Glyn Hopkin Nissan Milton Keynes Reviews Summary

Customer Service

Pros:

• "The staff where amazing they managed to fit us in straight away and less than 30 minutes later after we enjoyed a hot drink while we waited."
• "The customer service is amazing, when we arrived we got offered drinks which I had amazing coffee."
• "Very friendly and informative, helped me to find the right car for me but wasn't pushy at all."
• "Great to meet him. Well done Mr Ben Afrane. Continue the good work."
• "I would definitely recommend to anyone wanting to order A motability veichle to go and see the team at Nissan."
• "A very good experience, James was so helpful, delivery date was given the same day order placed which was very helpful."
• "Excellent service, very helpful. I m very happy with my new car and will definitely go back there in the future."
• "Nothing but the disappointment and deeply regretted by going with Nissan."

Cons:

• "Silly me though if I leave a message they will call me back. Never happened."
• "Awful service and awfully run garage."
• "If it was just about MK I will not hesited to give 5 Stars for the service, the professionalism, the competance of the all team."
• "I have tried for 3 weeks to talk to someone at this garage but always end up on voicemail and leave a message for a callback but they never respond."
• "I had experienced very unprofessional/irresponsible behaviour from this centre."
• "an absoloute joke of a company to deal with 6 times complained about a problem with a vehicel 6 times was prommised a call back."
• "When you try to call to find out about parts or even to find out about anything from there the phone just rings and rings."
• "Disgusting sales representatives. Avoid at all cost!!!"

Car Maintenance and Service Quality

Pros:

• "The service was resolved. I would highly recommend and definitely use their services again."
• "Fabulous dealership with fantastic 5 star service! Big shout out to Jay for all his help with purchasing a Nissan Qashqai."
• "Despite supply chain difficulties and the terrible weather, the car was delivered ASAP."
• "Excellent service from Steve (who has sold family members many previous cars)."
• "I am absolutely loving my new Juke Hybrid. Aadam at Milton Keynes made the whole buying experience enjoyable."
• "From initial contact to resolving a fault in the car Szymon the service advisor has been a pleasure to deal with."
• "The recall was done quickly and they kept the car overnight to charge the battery. All at no cost to me 👍."
• "Fantastic service from Glyn Hopkin in Bletchley this morning."

Cons:

• "Dropped the car off for a minor service and MOT. The garage dented my car and refuses to accept liability."
• "I took my car to my near service shop. We found that The air con is leaking, the break discs are rusted."
• "The car I wanted to look around had a flat battery so couldn’t open tailgate."
• "I have had a few cars over the years from Glyn Hopkins Nissan Motability. Avoid at all cost!!!"
• "Not only is the car faulty, the attitude from Rachel the service manager and her team was appalling."
• "Gave me all the information I needed, and allowed me plenty of time to look around the car and take it for a test drive."
• "Had some issues with ex demo Micra. Car has been back to dealer 4x and issue is still not fixed."
• "I take my xtrail tecna here for servicing and repairs. Staff always friendly and helpful."