"Jamil Sadiq, who was very patient, honest, knowledgeable, and provided us excellent advice throughout the whole process."
"Laura completely changed my opinion about buying from main dealer... she went above and beyond to help."
"Ben Furner saved the business’s reputation with his professionalism... He is a real asset to the business."
"James is a brilliant salesman definitely referrer a lot more customers your direction thanks we love the car."
"Ash was exceptional, knowledgeable and considerate... I was taken care of and taken seriously."
"Very polite and friendly made it very easy to purchase my new vehicle."
"Fantastic service and extremely helpful sales personnel, Ash who helped with the purchase fantastically."
"Ashlee was so friendly and helpful today. No question or query too much trouble."
Cons:
"Spent 12 minutes on the phone... Arrived on time and was stood at the door for 15 minutes, ignored by every member of staff."
"Absolutely ridiculous... I wouldn’t be recommending this dealership and I won’t be buying a car form them every again."
"Getting in touch with them is extremely difficult... Seems they are not bothered once they've sold the vehicle."
"Drove quite some distance to view a car only to be told it had been sold the week before."
"AVOID THESE PEOPLE... Management & employees haven’t been trained on their car knowledge, and treat you with minimal interest or care."
"Called 4 times to purchase a vehicle from them. 3 times promised a call back and nothing."
"Would not recommend this garage sales lady was very pushy."
"Awful Service in Sandicliffe Nissan Nottingham!... they told me I would have to pay for them to even look at it!"
Showroom and Facilities
Pros:
"This is a very nice showroom, a great range of new cars, friendly and helpful staff, good all-around service."
"They have a customer drinks machine, toilets, disabled facilities, easy access."
"Excellent service right from the outset... Showroom was also a pleasant place to be."
"The battery failed and needed replacement. This was done under warranty."
Cons:
"Customer parking is limited, and on-road parking is cramped."
"Visited today to actually look at an MGHS... Drove around the awful overcrowded parking area, found a tight space."
"Hi I would just like to say a massive thank you to James Chantry...my husband has been awarded motability so we decided to give them a ring..we had an appointment last Saturday..we had a particular car in mind..James shown us the one we liked..we then filled out all the forms etc.he kept us up to date with everything..he really is a truly lovely guy a credit to the team..I would definitely recommend him to my family and friends..keep up the good work..Ps thank you for my chocolates very thoughtful 😊"
"The battery failed and needed replacement. This was done under warranty but incorrect battery was fitted. Car would not start after 6 months and AA called and assessed problem and correct battery fitted by Nissan after AA assessment. However, Nissan did not do anything until information gathered from AA was presented.. I had to do this research and email the service department the information as Nissan staff had no interest in attempting to look into the matter themselves. Sorry, but you asked me why no 5 stars."