The Crown At Worthington Reviews Summary

Food Quality

Pros:

• "The food was hot and very tasty, no skin on the soup or gravy, good sign its fresh, and the hot sticky pudding was also very tasty, icecream lovely."
• "The food was superb. I had homemade Black pudding with egg, hash brown and a home made sauce, its the finest Black pudding I have ever eaten."
• "The food was gorgeous, the best carbonara I have had for a long time."
• "The food is phenomenal. I had the steak pie with mash and seasonal veggies.. It did not disappoint."
• "Food was excellent, well presented, hot and well cooked."
• "The meals we had were delicious, beautiful presentation."
• "The food was fabulous, delicious & excellent value for money."

Cons:

• "The food was terrible, with extremely undercooked (solid) chips and vegetables."
• "Food was over priced for what you get."
• "I ordered rump steak it was cooked well but I couldn't taste much seasoning also the charring left the steak tasting more burnt."
• "The roast dinner came instead of gammon it was slices of bacon."
• "The food choices and quality was poor."
• "Waited 60 minutes for a beef burger, duck spring rolls and fish and chips."
• "The black pudding was suspiciously round to have been homemade, the thyme potato rosti looked suspiciously like an Iceland hash brown."

Service

Pros:

• "We were really looked after, our waitress was lovely."
• "Staff were attentive and professional they did a great job considering how busy it was."
• "Friendly and attentive staff."
• "Service was efficient, quick and polite."
• "Very good attentive staff who make you feel that nothing is too much trouble."
• "Staff were excellent attentive and professional."
• "Good service, attentive without being too intrusive."

Cons:

• "However we ordered our sweet at 4:10 at 4:35 waitress came over and asked if we would like anything else."
• "Took over 70minutes to arrive at table."
• "Very poor service. Extremely long wait for drinks (nearly an hour)."
• "The service was poor/slow, having to ask twice for cutlery."
• "While the food was excellent the staff seem largely unorganized."
• "Main courses eventually arrived nearly 2 &1/2hr after arriving at restaurant, incinerated over cooked fillet steak (ordered med/rare) 2 x small prawns, 3 x small jersey boiled potatoes cut in half “no veg”….no cutlery for 10 minutes to eat with…chased several times….so food by time cutlery arrived was now disappointedly cold."
• "There was a long queue to order drinks, especially tea and coffee; and a long waiting time (40 minutes at one point) before it was served."

Ambiance and Cleanliness

Pros:

• "Went on a Friday night, had some tea and enjoyed a band."
• "The place is very tastefully renovated."
• "The pub interior creates a very relaxed and comfortable atmosphere."
• "It was also spotlessly clean- excellent."
• "Nicely decorated and modernised, the interiors are attractive and comfortable."
• "It was beautifully trimmed up for Christmas too and smelt amazing."
• "The decor is fitting and adorable featuring multi blue plaid carpeting & cozy deco."

Cons:

• "Restaurant was very cold."
• "The access to the room was up a bare concrete stairway without poor lighting."
• "It was cold in the marquee."
• "Toilet facilities not the best. One out of order. Another blocked and no toilet paper in the others."
• "The table I sat on was so sticky when i put my paper down on it stuck to it."
• "Advertised free WiFi there was none."
• "The Only Downside to the beginning of the night was walking in to an Undecorated table which was quite upsetting and Embarrassing."

Management and Staff Attitude

Pros:

• "The staff were all lovely, friendly & happy to help at all times."
• "Staff were very friendly and attentive to our needs without being overbearing."
• "The staff couldn't do enough for us."
• "The staff are very friendly and efficient, always smiling."
• "You have to give a massive well done to the owners and lovely staff."
• "Always friendly, polite staff and a good ambiance - not overly rowdy or pretentious."
• "The staff were really nice and friendly."

Cons:

• "Lots of customers complaining but owner did not seem to care."
• "Sadly, despite the over-stretched staff being apologetic, these things spoiled the day, and people said they would be reluctant to visit again, in case things hadn't improved."
• "Extremely disappointed with accommodation, very tired, worn and in need of refurbishment."
• "The staff seemed to be half asleep and not wanting to be there."
• "Landlord seemed to be having a bad day & it showed in his tone and manner towards people."
• "Upon reaching the bar I found the male manager. I spoken to him about my unhappiness of service and drink quality to be told 'go and drink somewhere else'."
• "Micro managing the young lads and was rude to me and my partner."