Rock and Sole Plaice Reviews Summary

Food Quality

Pros:

• "Fresh and extremely tasty fish and chips in the heart of London."
• "The food was good; Cod was good, the Plaice is very tasty, chips was just about right."
• "The fish was excellent! Crisp and brown on the outside, flaky and delicious on the inside."
• "Their fried fish was fresh and well fried, not too oily and yet crispy and freshly tasted the fish meat."
• "Freshly fried, wonderful crunchy batter."
• "The fish is very juicy, batter is not too thick, tasted fresh and nice!"
• "The fish was firm and moist, with a nice crispy outer that stayed crispy even after getting back to my room."

Cons:

• "The food was as bland as the service."
• "We ate the cod and it was awful, flavourless and just boring."
• "The haddock was cooked through, breading was very limp, and chips were very soggy."
• "Fish and chips weren’t good and the chips were dry and cold."
• "The fish itself was not too flavoursome."
• "The fish and chips here are not a great representation of the British dish."
• "The fish was very bland, dry, overcooked and chewy."

Service

Pros:

• "Great service too!"
• "Exceptional service provided by a very welcoming guy named Lorenco."
• "Beautiful atmosphere, friendly staff."
• "The service was super sweet and inviting."
• "Service was prompt and friendly."
• "Staff were really friendly and attentive too."
• "The service was fast and friendly."

Cons:

• "First of all our waitress was extremely demotivated and we really felt it."
• "Service wise, sure everyone was nice but, it seemed no one wanted to pay attention is terms of bills etc."
• "Minimal service rendered and no tap water served until we asked."
• "Very poor terrible customer service."
• "The cashier just gave us the worst attitude."
• "Service was slow."
• "The service is absolutely terrible."

Price

Pros:

• "So definitely worth it over the other places that can be hit or miss."
• "The price was definitely reasonable for central London."
• "Takeaway prices were entirely reasonable."
• "Prices were reasonable to at 9 pounds for the cod."
• "Great portion size for a great price."
• "A big bowl of salad only cost £6. High value."
• "Reasonably priced."

Cons:

• "All I wanted was a take away fish and chips and it was going to come to come to almost £25.00 which is a complete rip off."
• "Meal was slightly expensive and we were pressured into tipping which is not customary in the UK."
• "The cost is not cheap."
• "Used to be a decent place, but dine-in prices are now very high for an average fish and chips."
• "The prices are comparatively high."
• "Fish and chips is £20."
• "The prices for fish n' chips are approximately £20-£24."

Atmosphere

Pros:

• "Fantastic and charming little place in the lovely Covent Garden."
• "The atmosphere is very attractive and authentic."
• "The place had an air of authenticity, an aura that suggested it had been a local institution for generations."
• "The atmosphere was great and accommodating nice and cozy."
• "The ambiance is reminiscent of a classic British eatery, with rustic decor and cozy seating arrangements."
• "Availability outside and inside and a nice, bright oldschool look, which I enjoyed."
• "The atmosphere is lovely, especially outside."

Cons:

• "It gets crowded quickly."
• "Interior of restaurant is quite cramped."
• "The toilets are on the level -1 and may not be accessible for disabled people."
• "Kind of plain interior, but no problem."
• "The ambience has more of a bistro character."
• "Nice outside seating but I came for the Lemon Sole and was told that out of like 6 different fish choices on the menu, the only one they have today is cod!"
• "We were seating in the corner next to the street with no warmer and no tent and it was windy."