Signature Orthodontics Reviews Summary

Appointment Flexibility

Pros:

• "The team at Signature were very good at accommodating appointments times - I could only make late evenings or weekends and they were great."
• "The appointments are well organised and easy to rearrange if there are any problems."
• "The appointment times are also very flexible which is very helpful always managed to get after school times."
• "Mel the receptionist always has a smile on her face and is really helpful in sorting appointments around my shift schedules."
• "The staff are always friendly and knowledgeable and the turn around time between appointments is super quick!"

Cons:

• "I booked an appointment a month ago, took a day of my holidays allowance for it, I received a call the day before my appointment saying they need to reschedule my appointment without any apologies."
• "I write this review sharing my personal experience. called 2 times the girls from the reception said she call after she didn't."

Financial Options

Pros:

• "I have been able to apply for finance in order to pay for the braces and this has helped a lot."
• "They were able to offer me a wide range of finance options that were really beneficial to me."
• "The costs were transparent and the payment terms are fair and manageable."
• "Regarding prices, you can choose a treatment plan and spread the cost monthly so everyone can afford it."

Cons:

• "I send email with pictures and waiting an email back with quotation price and that email never came."

Staff Professionalism and Care

Pros:

• "Would highly recommend, professional, the entire team care and look after you so much."
• "Everyone is very friendly and knowledgeable."
• "Professional, helpful and above all the caring nature of Dr Preet Bhogal and his team really helped my sister, who was a very nervous patient complete her treatment."
• "Preet, Shabnaz, Dominka, Suki, all other staff are nothing but professional, caring, and experts in this field."
• "The staff are both very professional and friendly."
• "The staff are so nice and the specialist team are perfectionists."
• "The staff are all welcoming and very professional."

Cons:

• "Also during my assessment I was laughed at by one of the dentist or was she a nurse who made a comment about my overcrowding teeth."
• "They do not value your time, they are unprofessional and to be honest if this is the way they work I personally don't want to deal with them."

Treatment Experience

Pros:

• "The transformation between the beginning and end of her Invisalign journey is astounding."
• "I was amazed by the technology used at Signature! There was no need for uncomfortable moulds, just a quick and easy scan of my teeth for my retainers."
• "Dr Bhogal and his team made me feel so comfortable and the treatment was painfree too."
• "The treatment was a long journey, but they were always very supportive and available for every question or issue."
• "The clinical staff are amazing always happy to answer any worries I have."
• "The new modern practice is very clean which puts my mind at ease."
• "Since working with them earlier this year I have seen significant healthy progress with my braces and have been treated with great service."

Cons:

• "However my experience was appalling and rushed."
• "Also my 3D scan the nurse almost broke my jaw off from the aggressive handling (it was that painful)."
• "The initial assessment is so incomplete, Dr Preet didn’t even read my x Ray record and no result is given from my 3D scan."

Practice Environment

Pros:

• "The clinic environment has a very modern, professional and yet relaxed feel to it."
• "The practice is beautiful and clean too."
• "The practice is amazing, clean and modern and love the added element of the TV screens to watch on the ceiling while having the treatments done."
• "Such a relaxing atmosphere. The visit was for my daughter and she was made to feel so relaxed."
• "I was made very comfortable at Signature and was pleasantly surprised by the luxury of the practice - it is stunning!"

Cons:

• "To conclude, I won’t recommend this clinic."

Outcome Satisfaction

Pros:

• "I would highly recommend them, I’m extremely happy with the final result and my new smile!"
• "Words can’t describe how happy I am with the way my teeth look after my brace treatment."
• "The results are stunning!"
• "I am extremely happy with the way things are going for me, my teeth look amazing!"
• "I am over the moon with the results and would recommend signature orthodontics to anyone!"
• "My teeth look amazing now!"
• "My Invisalign journey has been amazing and I am so pleased with the final result!!"

Cons:

• "3D scan was hard as they didn’t manage to scan all of my tooth."