The Range, Halifax Reviews Summary

Staff Service

Pros:

• "Staff were very helpful even though i asked about 10 times."
• "Very helpful members of staff. Nothing too much trouble."
• "Visited yesterday and received excellent service from David Briscoe, he was very helpful and sorted out an exchange very effectively."
• "A most helpful assistant stopped the task he was performing to take me to the aisle that I needed and advised me on which product was best suited for me."
• "A staff with good product knowledge and a well laid out browsing area makes it a pleasure for any one, of any ethnic background, to shop at THE RANGE."
• "Very helpful and pleasant young lady served us on the shop floor she carried out her duties 1st class."
• "Was helped to the car by a lovely lady after the lady on the till went to ask for help. Great service."

Cons:

• "None of the staff are distancing, wearing masks or behaving appropriately."
• "Great place to shop as every Range is. Only downfall to it was the customer service from one particular member of staff on the arts and crafts department. She was rude and unwilling to help."
• "The most disgustingly filthy hovel I have ever visited. Ignorant, miserable staff who look more like zombies than humans."
• "The only thing I did find, they have certain staff for certain areas, and when I asked some the price of something instead of finding someone who works in that area or trying to find the price, they looked at me and just said I think it's this........but I don't know, not very helpful at all."
• "However some of the products tend to be tampered with or damaged and yet still sold at full price, and many members of staff are pretty miserable."
• "You will not see any staff to help you out. Staffs are rude, they won't guide you to the right aisles."
• "Staff really rude and unhelpful!"

Store Layout & Condition

Pros:

• "Lovely variety at great affordable prices."
• "Great variety of anything and everything. . DIY . From interior crafts like picture frames to groceries. ..Iceland inside the store . Café. Good polite knowledgeable staff . Clean .xx"
• "Had everything we needed at a great price."
• "Great store, can spend hours looking round as is so much great merchandise."
• "Love The Range in Halifax. There are loads of great offers for all kinds of things you want."
• "Christmas items is fantastic, seasonal always good whatever season."
• "The Range stocks a vast amount of different products from homeware, to arts and crafts, to DIY and garden equipment."

Cons:

• "The condition and layout of the car park is pretty bad."
• "Disabled parking is unusable in the rain because of puddles and mud."
• "Toilets rancid."
• "Often block aisles with masses of boxes etc."
• "When it rains you have to dodge the buckets in the middle of the floor that are catching the raindrops."
• "Still has some of the same leaks in the roof from when it was a b&q."
• "The store is dated. The car park is in need of some serious work on it. Overgrown bushes, weeds. It is poorly set up for driving both in and out."

Product Variety & Pricing

Pros:

• "The Range have such a wide range of goods that their slogan is soooo right. 'If we don't stock it, you don't need it.'"
• "Always plenty of good ideas and a good selection of general useful items great to look around cheep and cheerful probably not the best quality but you get what you pay for."
• "The variety of choice is good and value for money."
• "It has a great variety of products and many are reasonably priced."
• "The Range of items are outstanding both in price and quality."
• "Good variety of quality products at a reasonable price."
• "You can pick up pretty much anything here and the prices are quite reasonable."

Cons:

• "Charged extra for tea as it was breakfast tea which is a speciality tea!"
• "Just don't expect the highest quality or lowest price!"
• "The variety of things is the reason I go. The prices are a little high for the quality of items."
• "The range has good quality items however in my opinion it is a little expensive."
• "Shows one price on the shelf then charge you more at the till."
• "However some of the products tend to be tampered with or damaged and yet still sold at full price."
• "Rude staff when i asked a member of staff where the scissors were she said well which ones i said left handed to be told they only do Normal scissors."