Connells Estate Agents Leicester Reviews Summary

Mortgage Advisory Services

Pros:

• "Mortgage Advisor Ravi Sharma was excellent in helping us through the whole mortgage process."
• "From the very beginning, Ravi demonstrated a profound understanding of the mortgage process."
• "Ravi helped us securing a mortgage at a good rate, he was very helpful throughout the whole process."
• "Highley recommend Ravi Sharma in mortgage services at Connells."
• "Ravi Sharma was our mortgage advisor and we are extremely happy with the service we have received."
• "The mortgage advisor Ravi is very hard-working and when I can't find a suitable time to book an appointment with him on weekdays, he even helped my mortgage matters during the weekends."
• "Ravi (Mortgage Adviser) has been simply amazing with helping me secure the best mortgage deal."
• "We had Ravi as our mortgage advisor who was very professional, friendly and promptly answered all our questions from start to finish."

Cons:

• "Absolutely the worst experience ever. If you want your dreams crushed by cowboy estate agents- Come to connells."
• "Charged me £2600 for their services despite me finding it for cheaper. Ravi sharma the mortage advisor is just in for a commission."
• "I was told I can only book viewing after I agree to sign mortgage with them even tho I made it clear I have mortgage in place already."

Customer Service

Pros:

• "It was an absolute pleasure meeting with Aman Kaur, in the view of choosing an agency to sell my estate."
• "Thank you Morgan...! Morgan was thoroughly knowledgable about the property and assisted us through the process of viewing."
• "What can I say , from start to finish , the standard by which all estate agents should conduct business."
• "Lucy has been fantastic with our letting process. She kept us up to date and informed throughout."

Cons:

• "Connells only accept offers from buyers who purchase mortgages and solicitors via them so they get all the commission."
• "Connells leicester city centre branch- Absolutely rubbish. Terrible customer service, zero communication."
• "Negative experience from start to finish. Worked with Toni Dempsy who never called back or replied to emails."
• "Useless service Not to be trusted they just waste people’s time."