Mcdonald's Reviews Summary

Category: Fast food restaurant

Address: Doncaster Rd, Denaby Ln, Denaby Main, Mexborough DN12 4JH, United Kingdom

Phone: +441709862585

Rating: 2.5
based on 223 reviews.

Order Accuracy

Pros:

  • "We ordered a McPlant Meal and spent the next 25 minutes watching car after car and other customers get served before me."
  • "I ordered a Big Mac meal and made sure I didn't put anything on it except cheese."
  • "Ordered quarter pounder with extra pickle, only got one slice on my burger."
  • "Ordered a Festive Chicken and a Festive Stack and instead got two Festive Stack’s."
  • "They can’t get simple order right."
  • "Orders never right."
  • "Order wrong everytime I've been."
  • "Been multiple times, everytime I’ve been we’ve had to wait for 10/15 mins after ordering."

Cons:

  • "Every time we have gone to the restaurant they have got the order wrong or missed items off."
  • "Thought there was only 1 clown at mcdonalds till i came to this one turns out theres more."
  • "Doesn't matter what time of day you come in this Mcdonald's there is someone kicking off and arguing with the staff."
  • "Worst McDonald’s out there, been 5x times now since it opened and not one single time I have received the correct order."
  • "Cold food and stuff missing always end up with a 16 nugget share box chips are the worst absolutely rank avoid."
  • "I ordered a sausage & egg muffin last month and was asked if it would be OK without the cheese as they didn't have any."
  • "The order was wrong tomato sauce on bacon sandwich asked them no to put it on."
  • "Order all the time but always something missing...never had an order yet with the order complete."

Customer Service

Pros:

  • "Getting way better here! Been today food come out in about 3 mins and was fresh and hot."
  • "The two staff I had contact with during the order, paying and receiving my meals, were both polite and friendly."
  • "The food was up there as good as it gets to be honest, The fries were fresh and cooked well."
  • "Just had my first delivery from Conisbrough. Super happy! Ordered mc flurries but because they didn't had it, they sent 2 brownies instead."
  • "I just want to say how lovely one of your employees are here. Im not sure on his name, but he was working Christmas eve."
  • "Long time since I last frequented a McDonald's and I got to confess they have really stepped upto the mark regarding the healthy option menu."
  • "Went this afternoon about 4pm. Took my order."
  • "I'm reviewing this McDonald's against other McDonald's I've visited not against restaurants and pubs. This one is normally one of the best."

Cons:

  • "This McDonald's has got to be the worst in the country. Only been twice both occasions technical difficulties."
  • "Very very slow service at drive though sat queuing for 40 minutes....there was only 6 cars infront of me."
  • "Ordered, waited nearly 2 hours for them to cancel it!!! Rung shop up and the lad had no clue to why, absolute shambles of a place!! Avoid!!"
  • "Part of the order was missing hot chocolate was like dirty dish water and had to shout to get staffs attention as they was busy talking with each other in the back."
  • "Waited 30 mins for food to eat in….after watching staff order food a d get there meals went to ask where our order was young girl said under her breath this is ridiculous this…."
  • "Terrible avoid waiting hours and then they didn’t put the egg on a sausage and egg McMuffin and tried to give a dry muffin for a toasted muffin with jam."
  • "It's a McDonald's 🤷‍♂️ No serviettes, although the manager tried to evict kids, the more she kicked out the more appeared... Not an easy job in this world of 'back chat n cheek'."
  • "This is my 3rd visit, biblically slow service, no soft drinks still, no bottles water now, so I have to make do with a 250ml bottle of juice."

Food Quality

Pros:

  • "Long time since I last frequented a McDonald's and I got to confess they have really stepped up to the mark regarding the healthy option menu."
  • "I'm reviewing this McDonald's against other McDonald's I've visited not against restaurants and pubs. This one is normally one of the best."
  • "The food was up there as good as it gets to be honest, The fries were fresh and cooked well."
  • "Just had my first delivery from Conisbrough. Super happy! Ordered mc flurries but because they didn't had it, they sent 2 brownies instead."

Cons:

  • "Food came cold, no chips from 4 adults meals as well as brownie and 1 flurry missing, no straws, no sauces."
  • "Order always has at least one thing wrong with it. Something is either missing, not the right temperature or looks like it's been dropped."
  • "Been a few times now, because its only recently opened I always think the service may have improved with time. It hasn't."
  • "Had a fillet o fish today, service incredibly slow, and burger was reduced in portion size to of a cheeseburger if that! And very dry."
  • "Been to Mcdonald's drive through at Denaby. McCrispy sandwich overcooked, dry, little strands of lettuce, tiny bit of mayo on it."
  • "No matter what time of day you come to this branch, its always the slowest service ever! 25 minutes we waited in the car park for three normal kids meals!"
  • "11.18pm and still have to wait 20 mins for 2 standard meals at the drive through. Not quite 'fast food' is it."
  • "This is by far and above, the worst McDonalds in the local area. We have visited 3 or 4 times since it opened (as a treat for my young children), and on every occasion the awfully managed restaurant has managed to get the order wrong."

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