KFC Bolton - The Linkway Reviews Summary

Cleanliness

Pros:

• "The store was quite busy but everywhere was clean n no rubbish hanging around."
• "The seating area was clean and tidy but it was too cold to sit for any length of time."
• "Restaurant is clean and welcoming."
• "This one was actually a pleasant venue, staff were friendly and observant, the place looked clean and tidy 👍."
• "Friendly staff always here. It looks clean."

Cons:

• "Been here 4pm today, never again the place is disgusting."
• "Why did we dine in the car, because the restaurant was gopping, bins over flowing, filthy tables."
• "First off when you walk in the door, there's rubbish everywhere."
• "Walked away not one clean table all covered in empty food containers and food you could at least get one member of staff to clear a table."
• "it was dirty the tables where full of rubbish had not been cleaned the bins where overflowing with waste and you couldn't even get a napkin to clean the table yourself."
• "Dirty and rundown the bins were overflowing and the tables and chairs had food from previous meals."
• "What a dirty place! Rubbish everywhere!"

Service

Pros:

• "Went in for lunch as we were exhibiting at the model show in Bolton stadium. Was very busy but staff were pretty quick considering the volume of people at the time."
• "Good service."
• "The advantage to this place is that its very quiet so fast service so I do tend to have dinner her often as I deliver goods and it is on my route."
• "The food is well cooked and the hot wings are a good size so yeah all in all its great especially during the day you'll be seen to very quickly."
• "Most drive through meals usually have something missing. I'm always surprised when I have everything I've ordered."
• "On leave again and the most beautiful lady in the world served me and the chicken was amazing and everything we ordered was there and the lady was super duper nice, polite and kind."
• "Ordered on the app when we arrived and checked in, with very little waiting we got notified our order was ready to collect."

Cons:

• "The food was delayed because the table no wasn't registered by the till, the reliance on technology is at fault there as the place wasn't at all busy."
• "Drive through was slow which gave us time to notice how disgustingly filthy the uniform was of the guy serving us."
• "From start to finish poor service."
• "We'd ordered in store using the machine, it took over 30 minutes to receive our order."
• "Staff seemed to not really have much care for what they were doing, or not doing."
• "The only words spoken to me by the server were my order number no pleasantries at all and not even anything resembling a smile."
• "Service is slower then a geriatric tortoise and the staff seem to be poorly trained and have the customer interaction skills of an agitated rabid Pitbull."

Food Quality

Pros:

• "The chicken is absolutely delicious, they do a good selection of foods, from buckets to salads and rice dishes."
• "Our food was served very quickly but the chicken pieces we had were overcooked and burnt - not up to the usual standards we've seen at other kfc restaurants."
• "KFC have a reward system with an app where you can get free sides and eventually money off."
• "Called in at a busy time. Ordered via their touch screen. Food was excellent chips hot chicken was hot moist and delicious."
• "The selection of chicken in my meal was of good quality, as opposed to other chains."
• "Food was lovely."
• "my food was made to order, it was very hot & tasty, the chicken was well cooked & I got 3 big pieces, no complaints from me, I will call again."