Blue Tit Brockley Reviews Summary

Stylist Expertise

Pros:

• "Conor was incredible. Listening to all my hair concerns and came up with amazing solutions and ideas!"
• "Lee listens carefully, gives great advice, is super knowledgable, friendly and professional."
• "Bradley always uses his creativity to suggest new ideas."
• "Sinem clearly has so much expertise as she was able to translate the style I wanted to suit my face shape."
• "Connor suggested rather than lightening and colouring large sections that we put a halo of colour underneath instead."
• "Jake listens and understands what I would like to achieve with colour and haircut, then works out how to get the best results for my style."
• "Dario was amazing. He is one of those rare hairdressers that doesn't just have the technical capabilities."

Cons:

• "after he cut my hair, the hairdresser said he wouldn't usually do layers in hair like mine...even though it was his suggestion."
• "Overpriced and very average hair cut... stylist didn't really listen to what I asked for."
• "Hair cut disaster."

Customer Service

Pros:

• "I love this salon! Such a gem, I’ve always walked out feeling really happy with my cut which is so rare for me."
• "Lovely staff, good atmosphere, really made me feel better on a bad day."
• "The salon is really cool and staff are friendly - it's a delight to go there for an appointment."
• "Very friendly salon with peachy sweet staff."
• "All the staff are so lovely, kind and attentive. I felt very looked after."
• "Everyone is super friendly, cool decor and good vibes all round!"
• "The staff are friendly and experts in hair."

Cons:

• "Tried the Peckham branch and was disappointed...no offer of a drink, no head massage."
• "Felt uncomfortable the entire duration as I felt like I was annoying him by being there."
• "Complete joke and so are the prices they charge if I'm honest."
• "worst salon in south london - the receptionist did not make the booking in diary."
• "This is the third time now I’ve had my appointment cancelled at very short notice – and will therefore be the last time I book with them."

Salon Atmosphere

Pros:

• "Nice modern mid-century decor makes it so much warmer than the usual bright industrial salons."
• "The salon is nice, relaxing and the staff make sure you have anything you need to be comfortable."
• "The shop is spacious and feels much more open, lovely ambience as well."
• "The salon itself is warm and welcoming with a very chilled atmosphere, it’s a joy being there."
• "Gorgeous interior, complimentary drinks, the most comfortable seating at the wash basin."
• "Atmosphere is relaxing and you can enjoy a glass of wine whilst waiting for your colour to develop."
• "Really lovely salon and super pleased with my hair cut!"

Cons:

• "Music was a touch loud but may have just been the positioning of my seat."

Product Quality

Pros:

• "They have really nice products and yet my hair after two days looks dry."
• "Also love their hair products - the organic shampoo is the best one I’ve used in ages and I love that it’s sustainable (re-fill at the salon)."
• "The products they use in the salon are lovely and I was really pleased with my haircut."
• "Another winning factor is their 'healthy' hair products, which are free from parabens and chemicals."

Cons:

• "They have really nice products and yet my hair after two days looks dry."