Prezzo Italian Restaurant Southport Reviews Summary

Atmosphere & Decor

Pros:

• "And it’s a lovely building and atmosphere too!"
• "Been to a few Prezzo's which are all great but the Southport one is by far the best, lovely atmosphere and great staff."
• "They've done a really good job of modernising it, including lots of tall windows to let in the light."
• "The restaurant itself was a wonderful experience, Clean, modern, well laid out and airy."
• "Firstly the decor is fantastic and the large windows opening onto the monument make a striking backdrop."
• "It's a gorgeous building inside and has some great floor to ceiling windows to see the world go by as you eat."
• "Quality re use of a classic large bank building with large windows and mezzanine floor over looking the picturesque Lord St."

Cons:

• "Empty and slow which is strange. No atmosphere."
• "The restaurant itself is light and housed in a grand building but staff and the atmosphere is soulless."
• "Staff and the atmosphere is soulless."
• "Awful!!!! Horrible drainage smell as soon as you walk in."
• "We were seated near the main entrance adjacent to a window with a menu; meaning we would have passers by looking in at us which was very uncomfortable."
• "Empty and slow which is strange. No atmosphere."
• "Just walked in Prezzo Southport to celebrate husband's birthday lunch. Was created with a not so warm welcome."

Service

Pros:

• "The staff were amazing and very very helpful."
• "Service off Olivia was fab. Drinks arrived really quickly."
• "The staff could not have been more attentive and helpful."
• "Service was excellent from the new lady, sorry I didn't get her name. She was so friendly and helpful with the new menu."
• "Excellent service from the staff team who couldn't have been more helpful."
• "The service was excellent and the staff where very friendly."
• "Really friendly, attentive service, food came out really timely and hot."

Cons:

• "We booked a table, arrived on time and had to wait 15 minutes before being seated."
• "It took over an hour to get our food. They forgot cutlery."
• "Service was poor, but the food was tasty."
• "Once seated our server immediately asked for our drink order, giving us no real time to consult the menu."
• "Service was appalling and in particular tall male waiter with dark hair and glasses whose English was poor was rude and unhelpful."
• "Service Awful, we early for our booking and sat over 20 minutes waiting for a drink, which never came."
• "We waited 45 mins for food."

Food Quality

Pros:

• "All food was yummy!"
• "Food was delicious."
• "Food is always absolutely delicious and the flavours are amazing."
• "The food was amazing."
• "Food was fresh and tasty even though Prezzo operate a centralised kitchen."
• "Food was delicious, the vegan bolognese pizza was very tasty."
• "The food was great and the service exceptional - thanks to Aga."

Cons:

• "Food looks and tastes like it's a microwave meal."
• "We could only eat the inner part of the pizzas which wasn't even fully cooked."
• "The food was pricey at £16.50 for a pizza and £6 for a very small garlic bread."
• "The food however was mediocre at best. Far from authentic and everything tasted like it was made in a factory."
• "The burger we ordered came without the advertised gherkins, & the ‘special sauce’ was ketchup."
• "Chilled previously prepared food put on cold plates and then microwaved does not cut it."
• "Went tonight. Ordered lasagne for the first time. I have to say the texture is unlike any other lasagne I have eaten. Too watery, very little taste."