Robin Hood Reviews Summary

Service

Pros:

• "The service from the staff is amazing - nothing is too much trouble, attentive and they are naturals at giving genuinely great customer service."
• "Staff worked very hard and were very attentive."
• "Staff friendly and helpful."
• "The staff were fantastic and nothing was too much trouble."
• "All the staff were welcoming. OMG,! I think I forgot to finish last review. Still lovely staff, very attentive."
• "Staff were brilliant and attentive."
• "Staff so friendly"

Cons:

• "No one even checked if food was ok for us or if we wanted any dessert or coffee"
• "Not even an apology from the staff."
• "We waited a long time for the food to arrive and when it did arrive we were not given any cutlery to eat it without offered any condiments!"
• "Waiter & guy behind bar just blanked us."
• "The service wasn't good at all"
• "Service started out good and then went downhill."
• "The service was miserable and dreary."

Food Quality

Pros:

• "Food was very good and reasonably priced"
• "Foods brilliant, love the steak and ale pie, and the farmhouse pate and the apple n cherry crumble."
• "Pleasantly surprised how good the food was. Everything was delicious."
• "The food was absolutely delicious."
• "Probably the best chicken strips with gravy I've had, had them a few times now and they have never disappointed, far far better than the famous fast food places"
• "The food was excellent all freshly made very tasty."
• "Wow a lovely warm welcoming pub that serves home cooked food to die for."

Cons:

• "This place has gone downhill. I booked a table and when we arrived it wasn’t even ready for us"
• "Food seems to of gone a bit downhill. No flavours."
• "I ordered a burger and it was as tough as old boots!"
• "Food overpriced for what it was"
• "Don't know how this pub has had good reviews, it was one of the worse meals we have had as a family."
• "The food was luke warm and very disappointing."
• "Food is poor though unfortunately, been on 2 occasions since the rebrand food at best average"

Value for Money

Pros:

• "A lovely very reasonably priced meal this lunch time."
• "Great value for money on the portion size too."
• "Good pub food at reasonable prices."
• "Really good home cooked food with 2 for 10 deals."
• "Two mains, desserts, coffees and soft drink cost less than £30."
• "Chose the meal deal £10 per person for starters and main, plates just right size for meals for us"
• "Great portions, without being too big and wasteful."

Cons:

• "I paid almost £90 for 5 people."
• "How can the establishment warrant charging £11 for pie (hard as rock pastry), chips and peas and £15 for a curry (acceptable quality) at lunch time"
• "Food overpriced for what it was"
• "Overpriced food - £8.50 for a pizza only 3 pcs no salad no chips just 3 pcs pizza"
• "The food wasnt good very small portions and the costs was expensive for amount of food you got."
• "Without the discount it would have been nearly £50 for 3 meals and 2 sodas!"
• "More expensive than before."

Ambiance & Facilities

Pros:

• "Good location opposite Pennington Flash Country Park."
• "A Small cosy pub restaurant with a warm welcoming from all the staff."
• "Very dog friendly"
• "There’s also ample parking."
• "The beer garden was lovely"
• "Spotless pub/restaurants"
• "It has a nice garden which we sat in with the dogs."

Cons:

• "There isn't much point in having disabled parking spaces if you can't provide disabled toilets or grab rails."
• "Disappointing that there are no disabled toilets."
• "With a dingy fly infested atmosphere, we couldn’t wait to get out of there"
• "Outside signs and windows both sides in need of a wash."
• "The decor is dated and the carpet grubby and the place needs a refurb."
• "It's really disappointing that they have refurbished the place but unfortunately the menu is now like a chain pub, a lot of battered non homemade food."
• "All covid rules were in place."