ESHK Hair Barbican Reviews Summary

Stylist Expertise and Creativity

Pros:

• "She takes the time to consult with you patiently and fine-tunes every detail to perfection."
• "Lina is a legend! Not only is she lovely, but she just saved my life with the best haircut and colour I've ever had."
• "Becky is a thorough and diligent hairdresser, she always checks in with you to check if you’re ok with the length and style."
• "Super happy with my cut and colour, Rosa listened to what I wanted and really delivered."
• "She expertly chopped my hair and gave it a beautiful Japanese-inspired color, resembling tea with a hint of green."
• "Viann did a fantastic job and my hair is a challenge!"
• "She understood what I was looking for, offered great advice on how to tailor the style I like to my hair."

Cons:

• "Maybe I miscommunicated that I didn't want many layers?"
• "Senior stylist was patronizing (I consider it rude), not paying attention, unprofessional and did poor job."
• "It may be that I just got an inexperienced stylist but i was disappointed with the service."
• "Hair dresser didn't pay attention to my hair type and has destroyed my hair with thinning scissors."
• "Haircut wasn't worth the money imo. I basically wanted a side parting, short hair on the sides with length and texture on top. My hair was cut too short on the sides which meant I couldn't do a side parting, and at the top, no texture was added."
• "Far too much hair taken off - the thinning scissors was used excessively."
• "She also never provided me with a mirror to look at the back etc so I didn’t even know how bad the cut was until I got home."

Salon Atmosphere and Amenities

Pros:

• "Nice modern, clean salon. Friendly staff."
• "I have been visiting ESHK for the past 2 years and I love it! There is a very relaxed, cool atmosphere and I always know I am in safe hands."
• "The tasteful interior, complimentary coffee and friendly staff at ESHK made my 3 hour appointment very relaxing."
• "Fabulous hair salon - great atmosphere."
• "This salon is really lovely, people are very friendly and the atmosphere is just great."
• "The salon is clean and tidy, I adore the plants dotted around everywhere!"
• "The environment is very comfortable. The staff are nice and the service is also good."

Cons:

• "Tried this salon based on the excellent reviews and sad to say I was really disappointed."
• "I also found it odd that they have the O-Way products but don’t offer refill services like other salons."
• "I really haven't wanted to write this review, however it's been three months and my hair is still awful."
• "I’ve never been disappointed with a haircut before but felt I had to warn others as the positive reviews are misleading!"
• "Going to have to wait months for it to grow out so i can get a skilled hairdresser to fix it."
• "I REGRET I DIDN'T GET UP AND LEFT yesterday I went to another hairdresser and semi fixed the damage."

Customer Service and Experience

Pros:

• "I'm always pleased with my hair afterwards, and was especially impressed with Viann's colour expertise."
• "Every visit is totally worth the one hour trip from South London. Thank you Silvia!"
• "She's extremely talented and so lovely to chat with."
• "He is fun, knowledgeable and very attentive."
• "I highly recommend."
• "I would highly recommend everyone to come and see Aiste! She is amazing at her job, very professional and friendly at the same time!"
• "I had the absolute best experience at ESHK thanks to Viann! It was my first time visiting the salon and I had booked a colour and cut, both of which I could not be more pleased with the results."