Raw Bella AVEDA Reviews Summary

Staff and Service

Pros:

• "Very professional and attentive staff."
• "Jackie is such a good hairdresser, she also has an incredible team."
• "Jamilah cut my hair and did an excellent job."
• "The rest of the staff there were really kind and accommodating as well, really chilled vibe!"
• "The staff were very friendly and welcoming."
• "The staff are always friendly, professional and welcoming."
• "Everyone was friendly professional and nothing was too much trouble."

Cons:

• "I left feeling shocked and devalued at the customer service I received."
• "She let me walk out the salon like it was okay, it looked like a failed ombré."
• "They are unprofessional and clearly not properly trained. Avoid!!"
• "The stylist barely spoke to me and did not really explain what he was doing."
• "Awful customer service."
• "The man that deals with the phones - you need to learn how to appropriately speak to a person - you left me feeling very offended and I will not be returning not recommending."
• "Poor customer service, don't waste your time, go somewhere professional."

Salon Experience

Pros:

• "It was a first class experience as how it should be."
• "Cannot recommend enough - a really lovely environment to have your haircut."
• "Having you hair washed before being cut is very nice, and the head massage after is always a nice touch."
• "Visited for the first time this weekend and glad to say I will absolutely be re-booking for my future hair needs."
• "The salon itself has a welcoming ambiance, and the rest of the ladies are super friendly and professional."
• "A fantastic haircut, wonderful Aveda products, very attentive staff."
• "The whole experience was really relaxing and the staff were all friendly."

Cons:

• "I sat in the seat with my head in the sink for what seemed like ages and given that I’m 7 months pregnant it was incredibly uncomfortable."
• "The male of this family was looming over the till and staff, I guess he was the owner... maybe you should find a new hang out for you and your family on a Saturday afternoon?"
• "Lovely atmosphere but not the best haircut."
• "I felt uncomfortable right from the beginning as I saw her pull a face when she walked into the staff room while I was sitting waiting."
• "also why is the environment so hostile in there ?"
• "I was keen to leave the salon as soon as my hair was dry as at this point I was in pain."
• "The part I struggled with most on this busy Saturday was the poor beautician, trying to sell her services seat to seat."

Price and Value

Pros:

• "Their prices are also quite reasonable."
• "Prices are not extravagant."
• "It's a little oasis of luxe fabulousness at a decent price."
• "The prices may be a bit high but it is worth every penny."
• "Impeccable and great price."
• "The best part of their speciality is that they use organic product for you."
• "Would highly recommend."

Cons:

• "I think the prices are quite expensive taking into consideration that there are a few cheaper salons in Streatham."
• "Completely the opposite of what we discussed, I never should of spent that amount of money on something I absolutely hate."
• "3 weeks later I am going to have to re-dye my hair back to its natural colour. Such a waste of time and money!"
• "I now realise I was very foolish and paid far too much for the result."
• "If you're looking for a place to spend lots of time and money with little to show for it, look no further."
• "'You get what you pay for' doesn't apply here. Having dyed my partners hair the wrong colour, the only recompense the team at Raw Bella could propose were a couple of shampoo treatments to 'tone it down'."
• "Considering the price I paid and the service I got…I won’t go back there again."

Quality of Haircut and Styling

Pros:

• "I had a 1940's style bob cut here by Jackie. It was amazing."
• "You always know what you're getting - great colour and a lovely cut!"
• "I absolutely LOVE my haircut and can't wait to go back for my colour."
• "Fernando did an absolutely amazing job, my hair looks so much healthier and I'm so so happy with the finished result."
• "By far the best haircut I’ve had in London in years."
• "Highly recommend Jackie, personally I have very thick and straight hair but she managed to cut and style them perfectly."
• "First time here. Took the plunge going from long to short hair. I had a beautiful haircut and am SO pleased with result."