Acorn Estate Agents and Letting Agents in London Bridge Reviews Summary

Professionalism and Efficiency

Pros:

• "Beth was always available throughout the process."
• "Stuart and Beth from Acorn London Bridge were excellent handlers of the sale of our property."
• "Acorn London Bridge is a highly professional outfit."
• "Mauricio is a prompt estate agent with a nice, non-pushy tone."

Cons:

• "Ridiculous service by the agents at Acorn, I have never had a worse experience with an estate agent."
• "They have ruined my business plans and wasted my time for 8 weeks."

Communication

Pros:

• "The sale of our property went without any hitches and if we are ever in the position of owning and selling another property on London we will definitely look at using their services again."
• "Beth and Stuart at Acorn are great! They helped my close on my first flat and I couldn’t be happier and highly recommend them."
• "I had the pleasure dealing with such amazing senior letting negotiator, Mauricio who is very professional, friendly and communicated effectively throughout the process."
• "Beth was great! She understood the property and location, was professional and organised with viewings."

Cons:

• "I did not get any communication for 8 weeks even after lodging complaints."
• "The customer service is abysmal, agents have used told me false information."

Support and Guidance

Pros:

• "Beth and the Acorn team were really helpful and easy to communicate with throughout."
• "Beth has gone above and beyond to get information as needed, negotiate compromises, and nudge when things need doing to a deadline."
• "Stuart was incredibly helpful in advising and guiding us through this new experience."
• "Beth was warm, professional, extremely efficient, and hustled at all the right times to enable our tight timeline to be met with minimum fuss."

Cons:

• "Despite being assured by the agent they were serious and would progress soon they dropped out very late in the day."
• "For the amount and location I paid for the property we were expecting a professional agency that we could trust..unfortunately it’s been a rollercoaster of bad news since moving in."