Address: 365 Regents Park Rd, London, N3 1DE, United Kingdom
Phone: +442083460102
Rating: 4.8
based on 135 reviews.
Customer Service
Pros:
"Tobias at MG has been excellent at providing us with lots of options and really listened to our requirements."
"Great constant communication, even checking by phone when my emails weren't going through."
"Very hard working agent, his service was top quality."
"Raphael from MG did a fantastic job in keeping all parties to the transaction engaged."
"Raphael was always available- many times even beyond working hours-, to answer queries and to provide perfect advice."
"Scott and the team at Martyn Gerrard in Finchley Central have been absolutely fantastic from start to finish."
"Gintare from the Finchley office provided us with excellent service, organising virtual viewings and communicating with the landlord on our behalf."
"Raphael was incredibly kind, patient, happy to help out with any minor issues or even with things outside the scope of his work."
Cons:
"Very disappointed from the service 2 guys big liars his name is Lee 2 time I went to see a fat with him no answer back."
"Never don't trust them warm welcoming before deal 100% change after."
"After a a year with Martyn Gerrard I have to say I am very disappointed. Fabio Sampaio has been dealing with us and promised us he would put a shower curtain up months ago."
"He never did and ignored all my calls and emails."
"Very poor service received by the lettings team and Sara Zalan in particular."
"Very disorganized and made the deal extremely difficult and long winded, didn't respond to e-mails and communicate efficiently at all."
"Ana Nikolova arranged a viewing with us at a property for 12.45 pm on a Saturday - she turned up after 1 pm without keys to the property."
"Driver in Martyn Gerrard car coming from Finchley Central heading north along Ballards Lane came within inches to hitting a woman crossing the road with her pram and another child."
Professionalism
Pros:
"I have had great advice & help from the team since moving back to my family home in Finchley about 20 years ago."
"Daniel worked hard to match interested parties with our home and secured a number of great buyers at the asking price."
"Many thanks to Daniel, Scott and their team for a wonderful sale experience!"
"Raphael was always on top of everything, chasing the right people to speed things up, always available to talk!"
"Scott and Raphael (amongst others) were great to deal with throughout the process of selling our flat."
"As a first time buyer I was pleasantly surprised with how dedicated and informative the team were at Martyn Gerrard."
"Ayman who found us great tenants was responsive, knowledgeable and answered my many many questions."
"Daniel Ruszel at Finchley Central office was very professional with dealing with the sale of our house."
Cons:
"We had a pleasant experience with Jatin from Martyn Gerrard at the Finchley Branch. Thank you for providing a worry-free buying experience with their professionalism."
"Outstanding service. Raphael from MG did a fantastic job in keeping all parties to the transaction engaged."
"I am extremely happy to recommend Martyn Gerrard Finchley Central Estate Agents. Raphael and his team is fantastic."
"We had an amazing experience with Raphael from Martyn Gerrard when purchasing our first property in London."
"Scott, Marlon and Daniel from the Finchley Office are absolutely brilliant. They helped us sell our flat and buy a house."
"My partner and I are first time landlords, who needed quite a bit of guidance."
"We bought our flat in Finchley through Martyn Gerrard 3 years ago. We had fantastic help from Marlon."
"We contacted three estate agents to sell our house and decided to go for Martyn Gerrard Finchley central for their proactiveness, professional advice, and excellent communication."
Reliability
Pros:
"Scott and his team have been extremely efficient throughout the sales process."
"We were in such relief when the exchange was done today. I should say the whole procedure was managed by Martyn Gerrard with complete care and empathy."
"Raphael was extremely helpful throughout my house purchase."
"We just purchased our new house through Martyn Gerrard in Finchley and couldn't recommend them enough."
"Daniel Ruszel and Scott Henderson have been superb throughout the whole process of selling my late brother’s house."
"Scott Henderson from Martyn Gerrard Finchley Central recently helped me sell a property and buy a new one."
"Marlon was very helpful in finding us the property that matched our requirements and during the process of the purchase."
"Kyri was by far the most pro active, engaging and honest estate agent I have ever dealt with."
Cons:
"I have bad experience with this company. One way deal They don't care about tenant."
"I had liking on kitchen we reported after two months and many time complaining and call sorted out."
"Now they asking my £1000 for little scratches in wall."
"Absolutely ridiculous place. Read reviews before you go into any contract. Disgrace!!!!!"
"After dealing with a few other local estate agents around the area and having nothing but problems and empty promises we decided to give Martyn Gerrard a go."
"If I could leave less than a star then I would - unfortunately this is not possible."
"I put my property up for sale just at the time the Brexit treaty issue was seriously heating up and causing buyers to hold, then I had a sale, then Covid hit and I lost that buyer."
"After waiting for lockdown to ease and the uncertainty that followed, I was very impressed with Scott and Jatin how they were empathetic yet professional."