Wimpole Clinic Reviews Summary

Medical Expertise & Procedure

Pros:

• "I was extremely anxious initially and was absolutely astounded by the level of medical expertise at the wimpole clinic."
• "The procedure was painless, I watched a movie (yes you can watch any movie you'd like!), had a few short breaks, and didn't notice the time passing."
• "The Surgery was pain free and I had three absolutely WONDERFUL Ladies surgeons perform the hair being transplanted from the back of my head, to the front and they made time pass so quickly by just being lovely kind professional people."
• "The procedure went smoothly and I was made very comfortable throughout."
• "The surgery itself was pain free and I was super comfortable throughout."
• "The procedure itself was painless and the attention to detail was impressive."
• "The procedure on the day I was nervous beyond measure. All the staff made me feel instantly comfortable and there was no sense of rush or urgency."

Cons:

• "Extremely dissatisfied, £6600 for basically no change, upon asking why nothing has happened they provided no explanation, refund or amendment for why it has not shown improvement despite me following their aftercare, which was minimal at best."
• "The only 2 negatives were me that the grafts weren't inserted by the surgeon, this was done by the technicians and they kept swapping throughout so there was no continuity."
• "One time of scumbags, consultant was all nice at the start and had my hair transplant once the money was paid after 6 months I noticed one side of my hair better then the other."
• "I look like a clown wasting good amount of money I won't recommend these lot to anyone sorry."

Staff & Service

Pros:

• "Such nice staff making you feel comfortable and welcome at all times."
• "The whole team at the clinic were amazing start to Finish."
• "Very happy with friendly atmosphere and staff makes you feel at home."
• "The staff were brilliant from start to finish and the results of my procedure were life changing."
• "The team were friendly and caring, answering all my questions with a sound depth of knowledge."
• "All of the staff are incredibly friendly and made me feel very welcome and at ease."
• "The staff were knowledgeable, friendly and went above and beyond to ensure that I had a positive experience."

Cons:

• "When I called a rude man answered the phone, he said they were busy and would call me back and took my details and rushed me off the phone. I did not receive a call back."

Aftercare & Support

Pros:

• "The after care has been easy and clear, with the help and advice from James, who has always been at the end of the phone if in need."
• "Additionally, the aftercare has been great following on from surgery."
• "The post care is without compare. To say I am delighted is an under statement. Am exceptional service."
• "Aftercare has been brilliant, Derek has been in constant contact with me."
• "The aftercare is so good so thank you to James and the team."
• "The aftercare is thorough and is continuing now with consistent support. It shows that they care about how you can get the best out of your hair, and it's not just about the one day procedure."
• "Whenever I have questions or concerns, James is there to assist, even after hours! The customer service is outstanding."

Cons:

• "The second thing is when you spend thousands of pounds with them a follow up call on day 3 or 7 would be nice."
• "It would’ve been nice if they touched base after 6 months."

Results & Satisfaction

Pros:

• "The staff were brilliant from start to finish and the results of my procedure were life changing."
• "Two years on and the results was a great success, so I decided to go back to Mr DeSouza and have him do the front."
• "I now have a full head of hair."
• "Very natural hairline."
• "I'm not even 6 months after the procedure and the result is amazing."
• "Already things are looking much better and I know I still have a bit of a way to go yet before the final results from this time, but already seeing a vast improvement."
• "The scar from the transplant is so neat and hardly visible. Hair growth has exceeded my expectations."

Cons:

• "Extremely dissatisfied, £6600 for basically no change, upon asking why nothing has happened they provided no explanation, refund or amendment for why it has not shown improvement despite me following their aftercare, which was minimal at best."
• "One time of scumbags, consultant was all nice at the start and had my hair transplant once the money was paid after 6 months I noticed one side of my hair better then the other."
• "I look like a clown wasting good amount of money I won't recommend these lot to anyone sorry."