Address: Brown Street Car Park, Blackburn, BB1 6HQ, United Kingdom
Phone: +441254405962
Rating: 4.7
based on 142 reviews.
Food Quality
Pros:
"Definitely worth a try as the brownies were nice and fresh and had the perfect amount of chocolate in them."
"This cafe is amazing. The food is always great."
"The food here is perfect the kebab rolls are just something else."
"The chocolate covered strawberries with cream is the best!"
"I love the doughnuts they taste so similar to Blackpool you’re missing out if you haven’t tried it yet!"
"Best Karak I've had! Loved their fresh doughnuts definitely hit the spot 😍"
"The samosa chaat is honestly the best I’ve had and the portion is very generous."
"Honestly the best food I have. The kebab roll and samosa chaat was 10/10 couldn’t fault it."
Cons:
"First time breakfast at chai pani… paranthna was like rubber and Chana had no taste to it at all."
"Such a bad customer service and gave me cold food for dine in."
"The milk cakes are bit too simple and they all taste the same regardless of which flavour you get."
"I went to chaaye paani today with my friend and we ordered 2 veg samosas and a veg samosa chaat, the food had a bad smell and it didnt taste nice."
"They put fennel seeds in dhood pati.. I mean who does that?"
"Would give it a 0 if I could, ordered a kashmir tea & hot chocolate, both were bland."
"First time I went tea was tasteless, tried it a second time food was extremely oily and they used frozen paratha not freshly made."
Customer Service
Pros:
"Staff was lovely and helpful."
"The staff are 10/10."
"Very polite and friendly team, perfect location in the heart of Blackburn."
"Zainab took good care of us the last time we came, a lovely worker and made us feel very welcome."
"Customer Service was very friendly & professional!"
"Been to this place many times and now I think its the time to write a review. Everything I have ever got from this place has always been 10/10 the karak tea is the best in Blackburn I have tried many places. The service is always on point."
"I thought I'd give this place a try and honestly it didn't disappoint. Lovely atmosphere and the staff are friendly."
"The team at chaaye paani try our best to make sure our customer service and food is always of a high standard."
Cons:
"Such a bad customer service and gave me cold food for dine in, when I told the lady on the counter she just warmed in the microwave and gave to and no apologise or anything."
"To be honest totally rubbish went there first time I've ordered two Kashmiri tea the taste was horrible I rather go to Bradford it's much better and the girl on the counter she seems she wasn't bothered about the customers at all 👎👎👎"
"Had a very very bad experience of coming first time to this place. Never will i step foot in this place again."
"First time I went tea was tasteless, tried it a second time food was extremely oily and they used frozen paratha not freshly made and had
the runs later .. won’t be going back!"
Atmosphere and Location
Pros:
"Brilliant utilisation of space, as well as convenience with the drive thru service! Fabulous atmosphere."
"This place is just amazing! I come to Chaaye Paani all the time and find that the staff here make it a personal mission to make the customers feel welcome."
"The atmosphere was lovely. The chaat was amazing! Very filling and the portion was huge."
"Lovely little spot near the police station behind the job centre. Kashmiri chai did not disappoint."
"I have been here on many occasions and this place just gets better and better. The vibe is brilliant and the staff are always amazing."
"Definitely a place to visit! The staff are so friendly. The food is amazing especially the somoasa chaat."
"Absolutely love it! It’s in a very convenient location to drop in to eat or take out."
"Finally a decent tea place in Blackburn, tried all of them in Blackburn and this is by far the best and authentic kadak chai, kerbside service so no need to get out of my car!"
Cons:
"Because you have to pay parking charges right outside chaaye paani it's not convenient but it is a nice small observatory type coffee place."
"There is sufficient seating inside as well as outside. Only downside is place is a little small with one till that added to our waiting time at a time when it was not so busy."
Drinks Quality
Pros:
"The vanilla ice cream that comes with it is my personal favourite too."
"We love the milkshakes here they make a proper milkshake thick and creamy with proper flavours."
"The milkshakes are probably the best in Blackburn."
"The samosa chaat is honestly the best I’ve had and the portion is very generous."
"Enjoyed my Chaii (for all the Chaii connoisseurs - this is the best spot in town!)"
"Best milkshakes in Blackburn been coming here ever since it has opened its doors and the service is always on point."
"The mango lassi is probably the best i have ever had."
"Great place every time we visit Blackburn we visit this place. the food is really good and above all the service is great. Best Milkshakes and fresh fried donuts up north"
Cons:
"Pink Kasmiri tea was below average."
"I really like how you can wait in your car while they take your order, just like they do in countries like Qatar in the UAE. The karak chai is a bit expensive for what it is."
"Would give it a 0 if I could, ordered a kashmir tea & hot chocolate, both were bland."
"They put fennel seeds in dhood pati.. I mean who does that?"
"To be honest totally rubbish went there first time I've ordered two Kashmiri tea the taste was horrible I rather go to Bradford it's much better."
"First time I went tea was tasteless, tried it a second time food was extremely oily and they used frozen paratha not freshly made and had the runs later .. won’t be going back!"